Novak Motors NY

Annalea was the most efficient, experienced and personable sales person i have ever dealt with. Because of her, I purchased my car from Novak Motors and will continue to recommend my friends and fa personable sales person i have ever dealt with. Because of her, I purchased my car from Novak Motors and will continue to recommend my friends and family to her for all their car needs as well. More

I’ve been to Novak several times in my search for just the right SUV for my wife. At no time was I ever pushed to make a purchase. When I finally found the perfect one the experience was less intimidati the right SUV for my wife. At no time was I ever pushed to make a purchase. When I finally found the perfect one the experience was less intimidating than at other dealers. More

These guys were great they did everything they could to make this a great experience. Mike made things happen quick with Scott and Greg making the paperwork easy. This the 5th vehicle I purchased from Nova make this a great experience. Mike made things happen quick with Scott and Greg making the paperwork easy. This the 5th vehicle I purchased from Novak. I will be getting another one in April with my brother. Thanks Scott for the extra help. More

I don't generally leave reviews. And I am not a fan of car shopping/buying. It has always been an stressful experience. But I can't say enough good things about this dealership. From the minute I walked i car shopping/buying. It has always been an stressful experience. But I can't say enough good things about this dealership. From the minute I walked in to the clean, polished showroom I felt like this was the place to be. I have had two purchasing experiences here. The first was several years ago with Annalea. She is a very knowledgeable, helpful and patient salesperson. Not once did I feel pressured, and she made sure that I was treated like a valued customer even though I was anxious and uncertain about purchasing. All my questions were answered in a clear and honest way. Financing with great rates through a credit union was handled efficiently. I returned recently when I saw a car on their website that I thought my daughter might like. We had been through a couple of lemons purchased through private sales because it was what I could afford at the time, and I was hoping to find her something she would enjoy driving and feel safe in. Annalea (and Mike) were again wonderful, thorough, and patient as we made our decision. I could not recommend this dealership any more highly, and I tell everyone I know to visit the website or showroom when they are considering purchasing a new vehicle. More

Dealing with Novak Motors was a refreshing experience. Everyone knows how walking into a dealership and being absolutely mobbed by salesmen/women, can be overwhelming and downright annoying. Novak Motors Everyone knows how walking into a dealership and being absolutely mobbed by salesmen/women, can be overwhelming and downright annoying. Novak Motors doesn't do any of that nonsense! They are very curtious and respectful to your needs. Everything was handled in a timely and professional manner. I will definitely consider going there again for my next purchase, and also make recommendations. Thank you Novak Motors for a very pleasant experience. More

Usually I feel like I need a shower after leaving a car dealer. Not here though. Scott was friendly, helpful and honest. The whole process, from viewing and selecting a car to the financing was painless I dealer. Not here though. Scott was friendly, helpful and honest. The whole process, from viewing and selecting a car to the financing was painless I will not hesitate to recommend to anyone looking for a quality gently used vehicle. More

I just want to thank Scott & Novak motors for making my buying experience such a pleasure. From the moment I found the Jeep Grand Cherokee Trailhawk online until the moment I drove off the lot everything w buying experience such a pleasure. From the moment I found the Jeep Grand Cherokee Trailhawk online until the moment I drove off the lot everything went as smoothly as possible. Scott was there to answer all my questions and explain how everything works in the vehicle. Also there extended warranty is second to none. I did my home work, this by far exceeds the competition. More

Scott was a pleasure to work with. He kept us informed throughout the purchase process and made us feel like valued customers. I would highly recommend purchasing a used vehicle from novak. throughout the purchase process and made us feel like valued customers. I would highly recommend purchasing a used vehicle from novak. More

Back in November I purchased a Ram Truck after a couple of rain storms I had a leak coming from the third brake light assembly on the back of the cab. They preformed a series of water tests scratching the of rain storms I had a leak coming from the third brake light assembly on the back of the cab. They preformed a series of water tests scratching the side of my bed and my new fender flares. When I approached them of the damage they denied it said it’s my word against theirs. After spending over $34,000.00 a few weeks prior to the service to fix my leak I expected higher rate of professionalism and to get my vehicle back in the same condition I purchased it in. If you bring your vehicle for service be sure to take pictures because they will not own up to damaging your vehicle. More

I had the best experience with John at Novak Motors NY! He was friendly, knowledgeable, extremely helpful and transparent throughout the entire experience. The showroom was immaculate and all of the cars w He was friendly, knowledgeable, extremely helpful and transparent throughout the entire experience. The showroom was immaculate and all of the cars were in excellent condition. I found the most perfect car and was able to take it home that day! It was honestly the most pleasant experience I’ve ever had buying a car! I would highly recommend them to everyone, and my family and I will definitely be back in the future! More