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Nucar Honda of Westford - Service Center

Westford, MA

4.0
520 Reviews

520 Reviews of Nucar Honda of Westford - Service Center

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June 28, 2020

The employees are very professional and the facilities are very clean. No pressure to buy additional service. Suggestions and recommendations for scheduling more work at a later date are appreciated and More

by BILLYMYHOMEY
Recommend Dealer
Yes
Employees Worked With
Rebekah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Hasanbasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferreira
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello Billymyhomey! Thank you so much for your review and 5 star rating! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 28, 2020

They got me in quickly and did a great job with the diagnosis. Work done and picked it up the next day. Great work and great results. More

by MEMILY57
Recommend Dealer
Yes
Employees Worked With
Rebekah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello MEMILY57! Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 28, 2020

Very pleasant personnel. Very efficient getting my service. Convenient hours to get the service performed. Comfortable waiting area. Easy to contact to get updates on service More

by BOBMONT978
Recommend Dealer
Yes
Employees Worked With
Rebekah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello BOBMONT978! Thank you so much for your 5 star review and positive feedback! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 28, 2020

Very quick and explained everything. Nice job. Everyone in the service department was very helpful. Anthony was very helpful and gave me updates. Great demeanor and customer service. Would like to us More

by SOCCERDD2004
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jun 29, 2020 -

Nucar Honda of Westford responded

Hi SOCCERDD2004! Thank you so much for your 5 star rating and review! Emma Carney Customer Relations Manager ecarney@boch.com

June 28, 2020

Replacement battery and Oil change I had a faulty battery, My CRV was towed to the dealership. I was kept informed as to the service needed and completion. I gave the dealership 4 st More

by bmaureenmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello bmaureenmartin Thank you for your review! Unfortunately I do not understand what you mean by the lack of COVID information. We let all customers know that we use both seat covers and steering wheel covers at all times during this pandemic. We have gloves and Clorox wipes out for our customers and staff at all times! As a dealership we value our customers and staffs health very much! As we all know this is a very difficult time for everyone and we are doing our best to make sure our customers are as comfortable and safe as we possibly can! Thank you! Emma Carney Customer Relations Manager ecarney@boch.com

June 26, 2020

I was extremely satisfied with my service My a/c had a I was extremely satisfied with my service My a/c had a small hole Garret my service advisor saiid it would be expensive but he checked the warranty More

by Chamberlain, Roxann76
Recommend Dealer
Yes
Employees Worked With
Garrett Hasanbasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferreira
Jun 29, 2020 -

Nucar Honda of Westford responded

Hi Roxann! Thanks so much for your 5 star rating and feedback! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 19, 2020

My bill was 650. Dollars but when I went to pay they added 3 percent to my bill because I was paying with my debit card not cash. I was never advised about that or I would have stopped at an ATM. Sinc More

by Laurie
Recommend Dealer
No
Employees Worked With
Aliana Yoshida, John Waugh
June 18, 2020

Tony did an excellent job of getting my VW Beetle inspected in a timely fashion. As a senior, I especially appreciated his efforts for me to experience a safe visit to the Boch Service Department dur More

by MaureenKimball
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jun 22, 2020 -

Nucar Honda of Westford responded

Hello MaureenKimball! Thank you so much for your 5 star rating and kind words! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 18, 2020

They sold me a great car and during the pandemic minimized my time at the dealership to about an hour total. The online sale started off bumpy but they got it together. More

by JR
Recommend Dealer
Yes
Employees Worked With
Moe Slaoui
Jun 18, 2020 -

Nucar Honda of Westford responded

Hello JR! Thank you for your 5 star rating and review! We appreciate it! Congratulations on your new car! Emma Carney Customer Relations Manager ecarney@boch.com

June 15, 2020

I am always pleased with the service I receive at this dealership. One two three four five six seven eight nine ten eleven more words More

by A
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendly limo driver, Aliana Yoshida