O. C. Welch Ford

Outstanding service dept In from out of town. Desperately needed tires. Called and spoke wKarl Hunsinger. He took the time to go over all the available options for my vehicle, In from out of town. Desperately needed tires. Called and spoke wKarl Hunsinger. He took the time to go over all the available options for my vehicle, didn't try to push anything specific on me. Set up the service for when I wanted to come in. Extremely friendly, courteous and respectful to my needs. Makes me wish I could bring my Ford to him for all my service needs. Thank you so much More

Mr Welch helped me personally when I asked him for help I had trouble reaching the service dept so I asked to speak to OC Welch, the owner. He personally made my appointment and greeted me when I arrived. E I had trouble reaching the service dept so I asked to speak to OC Welch, the owner. He personally made my appointment and greeted me when I arrived. Excellent costomer service. Thank you OC! More

Very polite Everyone that I have came in contact with at this dealership has been extremely nice. They go out of there way to make sure everything is correct. Everyone that I have came in contact with at this dealership has been extremely nice. They go out of there way to make sure everything is correct. More

Great experience! Great experience buying a new Escape! Tom Landry and Kim Wells were quick, knowledgeable, friendly and professional. They tailored car options to our Great experience buying a new Escape! Tom Landry and Kim Wells were quick, knowledgeable, friendly and professional. They tailored car options to our needs, and were respectful of our time without being pushy. Their prices were by far the best in the area. Even the paperwork was quick and painless thanks to Paul. Tom did a great job of giving us an overview of new operations and setting up Ford Pass and syncing my phone. This is our 4th purchase from O.C., and we will continue to return! More

Easy and simple Dan the sales guy helped me find the right vehicle, even promised to deliver it to me! Thanks so much for helping me and I will send people to your es Dan the sales guy helped me find the right vehicle, even promised to deliver it to me! Thanks so much for helping me and I will send people to your establishment. More

Finding the perfect truck We were looking for the perfect replacement for our 2012 Ford F-150 that we have purchased from O. C. Welch Ford Lincoln, when we met Ken Foss. He ma We were looking for the perfect replacement for our 2012 Ford F-150 that we have purchased from O. C. Welch Ford Lincoln, when we met Ken Foss. He made us feel completely at ease & accommodated our every need. He could not have made buying a 2018 Ford F-150 any easier nor more pleasant. I can only hope Ken is still employed with O.C. Welch when we are ready to trade up again. More

Efficient Service on Recalls I received a recall letter from Ford and made an appointment to get the work done. The service rep, Cindy, was very helpful and advised me there was I received a recall letter from Ford and made an appointment to get the work done. The service rep, Cindy, was very helpful and advised me there was another recall to be addressed. I arrived on time and the work was completed with 90 minutes. Cindy was very busy but very friendly. She handled the final paperwork efficiently. A good service experience. More

New/Used 2016 Ford F150 While vacationing on HHI, my wife found a F150 Lariat 2016 on-line. We were encouraged by the details and photos we saw on the truck and had to see if While vacationing on HHI, my wife found a F150 Lariat 2016 on-line. We were encouraged by the details and photos we saw on the truck and had to see if it was true. Wednesday May 16 I went to the dealership to review the truck. Sam Deen introduced himself and asked if I had any questions. He walked me out to the truck and reviewed the history and features of the truck. He allowed me to test drive the truck and followed up by answering my questions. Never once did I feel pressured or intimidated about his sales approach. By Saturday we had a deposit on the truck and just needed to finish the paper work. Sam was the best sale person I have ever dealt with. Our encounter with the fiance person Gerald was equally pleasant..I'm impressed with the standard of service O.C. Welch provided. I live in the Charlotte NC area but will drive the 4.5 hours to get my service work done in Hardeeville SC. More

CUSTOMER SERVICE I had the greatest experience buying a Lincoln from OC Welch starting with my sales person John Evans, Sales manager Kim Wells and Finance Manager Pa I had the greatest experience buying a Lincoln from OC Welch starting with my sales person John Evans, Sales manager Kim Wells and Finance Manager Paul Tindall. Never once was I pressured to buy ,but given all the information that I was needed to make my decision . Everyone is very trustworthy and makes you feel like they have known you forever, all were completely full of knowledge. I feel I received the fairest deal buying there. I will recommend them to others . More