O. C. Welch Ford

Excellent customer service! True Professionals. This is the place to go- hands down. They helped set up appointment around my work schedule. Informed me of the outstanding recalls and scheduled my This is the place to go- hands down. They helped set up appointment around my work schedule. Informed me of the outstanding recalls and scheduled my service. Told me who to see upon arrival. My service advisor, Dan Ward, was a pleasure to work with. He was knowledgable and friendly, explaining what would be done. A great representative for the company. All work was completed on time and as agreed. Payment was quick and easy. Great feel to the dealership overall. I'll be back! More

Excellent Service Everything about our visit was pleasant. The staff is very friendly and knowledgeable. We were never rushed into a deal everything was done at our tim Everything about our visit was pleasant. The staff is very friendly and knowledgeable. We were never rushed into a deal everything was done at our timeline. Would highly recommend this dealership. More

Work on F-250 Power Stroke Had some battery issues and engine faults. They loaned we a new F-150 King Ranch while my truck was in the shop. O.C. are great people and give great Had some battery issues and engine faults. They loaned we a new F-150 King Ranch while my truck was in the shop. O.C. are great people and give great service at reasonable prices. I would highly recommend them. More

Pleasant experience, professional service and friendly staff My experience was a very pleasant one. The staff greeted me immediately and were sensitive to my needs and time constraints. The service was professio My experience was a very pleasant one. The staff greeted me immediately and were sensitive to my needs and time constraints. The service was professional and timely. More

Great staff The guys at O C Welch were friendly, informative, and very helpful for me. I enjoyed my time there and would recommend this dealership to anyone who i The guys at O C Welch were friendly, informative, and very helpful for me. I enjoyed my time there and would recommend this dealership to anyone who is looking for a new or used vehicle. More

Best service ever! Kept me informed during search for exactly what I wanted. Excellent service! Went above & beyond to find what I wanted in color, trim, year,etc. Kept me informed during search for exactly what I wanted. Excellent service! Went above & beyond to find what I wanted in color, trim, year,etc. More

Very satisfied Karl was assist full and continually kept me abreast of the status and timeline of completion of my vehicle. Just the fact of his interest for the cus Karl was assist full and continually kept me abreast of the status and timeline of completion of my vehicle. Just the fact of his interest for the customer showed he had a good interpersonal involvement. I was very thankful and to even get my Lincoln detailed upon completion the way service should be done. More

My review Cynthia A. Vaigneur was very helpful. Very friendly and very helpful. She got me in and out in the shortest possible time. I was in for a dealer recal Cynthia A. Vaigneur was very helpful. Very friendly and very helpful. She got me in and out in the shortest possible time. I was in for a dealer recall. My letter said a half day waiting, Cindy had me fixed and out in 45 minutes. More

From out of town and broke down While traveling to MCAS Beaufort, SC, my vehicle (F-350) transmission blew out. I contacted Nancy Andrews - she assisted with towing, rental & transmi While traveling to MCAS Beaufort, SC, my vehicle (F-350) transmission blew out. I contacted Nancy Andrews - she assisted with towing, rental & transmission replacement. What a blessing to have a dealership that truly believes in customer service. Highly recommend - Thanks Nancy. More