O. C. Welch Ford

Pleasant experience, professional service and friendly staff My experience was a very pleasant one. The staff greeted me immediately and were sensitive to my needs and time constraints. The service was professio My experience was a very pleasant one. The staff greeted me immediately and were sensitive to my needs and time constraints. The service was professional and timely. More

Great staff The guys at O C Welch were friendly, informative, and very helpful for me. I enjoyed my time there and would recommend this dealership to anyone who i The guys at O C Welch were friendly, informative, and very helpful for me. I enjoyed my time there and would recommend this dealership to anyone who is looking for a new or used vehicle. More

Best service ever! Kept me informed during search for exactly what I wanted. Excellent service! Went above & beyond to find what I wanted in color, trim, year,etc. Kept me informed during search for exactly what I wanted. Excellent service! Went above & beyond to find what I wanted in color, trim, year,etc. More

Very satisfied Karl was assist full and continually kept me abreast of the status and timeline of completion of my vehicle. Just the fact of his interest for the cus Karl was assist full and continually kept me abreast of the status and timeline of completion of my vehicle. Just the fact of his interest for the customer showed he had a good interpersonal involvement. I was very thankful and to even get my Lincoln detailed upon completion the way service should be done. More

My review Cynthia A. Vaigneur was very helpful. Very friendly and very helpful. She got me in and out in the shortest possible time. I was in for a dealer recal Cynthia A. Vaigneur was very helpful. Very friendly and very helpful. She got me in and out in the shortest possible time. I was in for a dealer recall. My letter said a half day waiting, Cindy had me fixed and out in 45 minutes. More

From out of town and broke down While traveling to MCAS Beaufort, SC, my vehicle (F-350) transmission blew out. I contacted Nancy Andrews - she assisted with towing, rental & transmi While traveling to MCAS Beaufort, SC, my vehicle (F-350) transmission blew out. I contacted Nancy Andrews - she assisted with towing, rental & transmission replacement. What a blessing to have a dealership that truly believes in customer service. Highly recommend - Thanks Nancy. More

Custgomer Service Nancy Andrews was very nice and gave Great customer service! Very helpful with making understand the service performed! All around very good experienc Nancy Andrews was very nice and gave Great customer service! Very helpful with making understand the service performed! All around very good experience. I will be back in the future! More

customer service was very good. Answered all my questions. Cindy Vaigneur had many clients waiting to be helped. She was very polite & calm to all. we were taken care of in a short time. The parts to my car Cindy Vaigneur had many clients waiting to be helped. She was very polite & calm to all. we were taken care of in a short time. The parts to my car did not come in till late afternoon. I received a phone call stating the status. The next day when I called to see what th status was, they had just finished up. She asked if I had a ride there, I said no at the time, had just gottn in from picking up my husband from the hospital. She said she would be happy to send someone here to get me. I really appreciated the offer. More

Failed to fix problems They kept car for 2 days. Then said it needed to go to service department. Service couldn't look at for 2 weeks. Very sad! They kept car for 2 days. Then said it needed to go to service department. Service couldn't look at for 2 weeks. Very sad! More