O. C. Welch Ford

Undecided Due to some issues with my 2014 Ford Focus )purchased elsewhere), I could not decide if I wanted to take the time and effort to have the issue resolve Due to some issues with my 2014 Ford Focus )purchased elsewhere), I could not decide if I wanted to take the time and effort to have the issue resolved or trade it in. I met with John and we sat down and discussed my options. I went back the following week after having given much thought on what to do. As I was still uncertain if I wanted to stretch my car payments back out for 72 months after having already made 33 payments on my current vehicle, we spoke some more and of course I was simply made an offer that I simply could not refuse. Not only could I not refuse such a great deal, I left O C Welch's dealership with a greatly satisfied and peaceful mind that I was driving away in a much safer vehicle. I am sure that they would have fixed my other one and it would be safe once again but, a peaceful mind in my opinion is priceless when it comes to the safety of ones self and others on the road. I certainly can not thank John enough for patiently working with me and letting me decide for myself what was best for me. He is a fabulous people person! More

purchase of a new vechicle We came to the dealership to see what options were available in purchasing a new Ford Escape. In contacting the dealership over the internet Chip Pel We came to the dealership to see what options were available in purchasing a new Ford Escape. In contacting the dealership over the internet Chip Pellerin reached out to us letting us know what was available. Chip invited us to the showroom on Friday and advised he would be available at anytime that was convenient for us. He met us that afternoon and was very helpful in finding a vehicle that met all our needs. Both he and Kim Wells worked with us to get us everything we asked for both in the vehicle and financing. Everyone was very professional and friendly and sent us home very happy. The parts department even had thew cargo cover which was an option available for pick up Monday morning that we requested.Can't say enough about how the team worked to satisfy the customer. We appreciate the great job everyone did for us. Would highly recommend the entire dealership to friends and family. More

Amazing I hate buying cars! It's always been a brutal exercise in patience and perseverance and trying not to kill somebody! But I really needed a new car. M I hate buying cars! It's always been a brutal exercise in patience and perseverance and trying not to kill somebody! But I really needed a new car. My husband dragged me. I can't believe my experience today.....stream-lined, professional, personable...like a well oiled machine! Mr Welch handled the sale and his team was amazing! No high pressure salesmanship, just professional customer service. In about 2 hours, Mr Welch was handing me the key to my new car! I still can't believe how smoothly everything went. I definitely never thought I would be leaving the dealership with a car today, but it is sitting in my driveway! Kudos to the OC Welch Dealership! More

Great experience Our car shopping experience couldn't have been easier! Ed was very personable and knowledgeable which made the car buying experience great! Awesome se Our car shopping experience couldn't have been easier! Ed was very personable and knowledgeable which made the car buying experience great! Awesome service from the Mr. Briscoe, Mr. Burke and Mr. Zarkowski. Excellent team!! More

Best Day Ever!!!! I had been so stressed out about my upcoming vehicle purchase. Dreading to go and attempt this endeavor. Walked into OC Welch and OC took the wheel. I had been so stressed out about my upcoming vehicle purchase. Dreading to go and attempt this endeavor. Walked into OC Welch and OC took the wheel. This was the most fun car buying experience EVER! GO SEE OC!!!! More

Chip Pellerin We had a wonder experience with both or salesman, Chip Pellerin, and the dealership. I went back several days later and Chip spent hours with me going We had a wonder experience with both or salesman, Chip Pellerin, and the dealership. I went back several days later and Chip spent hours with me going over the features of the car and getting Sirius set up. I would highly recommend Chip and OC Welsh. We bought our trade in from OC Welsh as well. More

Very First Car Purchase My experience from beginning to end with Mr.Chip was very pleasant and friendly. This was my first new car purchase and all of my questions were answe My experience from beginning to end with Mr.Chip was very pleasant and friendly. This was my first new car purchase and all of my questions were answered about the car I bought. More

GOOD CUSTOMER SERVICE ED BRISCOE WAS AMAZING,VERY HELPFUL,PATIENT,AS WELL AS KNOWLEDGEABLE .THANK YOU AGAIN! JAMES AND TORI PRICE.I WOULD HIGHLY RECOMMEND THIS DEALERSHIP T ED BRISCOE WAS AMAZING,VERY HELPFUL,PATIENT,AS WELL AS KNOWLEDGEABLE .THANK YOU AGAIN! JAMES AND TORI PRICE.I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO EVERYONE I KNOW! More