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O'Meara Ford - Service Center

Northglenn, CO

4.4
1,244 Reviews

1,244 Reviews of O'Meara Ford - Service Center

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February 04, 2023

Miranda was very helpful and communicated wonderful it took a little longer than expected but I’m very pleased with all the great work More

by dominicduran84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Feb 05, 2023 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2023

Hi just not happy with how long it took to get my truck back I More

by flyers
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Feb 06, 2023 -

O'Meara Ford responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your issue has been brought to the attention of management and a manager will be in touch with you soon.

February 03, 2023

Thought that they were very professional, friendly and thorough. I asked about a recall and they provided that service that day and fix my original problem without any question. Could’ve charged me with a More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford, we look forward to having you as a valued customer for many years to come!

February 02, 2023

They were very efficient and kept me informed the whole time that my car was there. Dan in the service center was awesome! More

by Jen Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 02, 2023 -

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 01, 2023

Eugene and Tony are always friendly, ,knowledgeable I've always had great service..very helpful More

by mkspohn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

O'Meara Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 01, 2023

Jair and Mark were so patient and amazing! I will definitely be doing business there again! More

by heath_lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Feb 02, 2023 -

O'Meara Ford responded

Thank you, Heath! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

February 01, 2023

I had an appt to bring my car in on Wednesday, when I called the following Wednesday it still hadn’t even been looked at. I would like to drop off on the day it is being checked, as it is hard to not hav More

by danielle54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who was in charge past Mike
Feb 02, 2023 -

O'Meara Ford responded

Thank you for this feedback, Danielle. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 31, 2023

The service department is very efficient and friendly. They took care of my maintenance and explained everything. More

by ROXYCUMMINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

O'Meara Ford responded

Roxy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2023

Trinidad was very helpful and honest. There was good communication throughout the process. I would highly recommend. More

by Sam Hastings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidad
Jan 31, 2023 -

O'Meara Ford responded

Sam, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Trinidad can assist you with in the future, please let us know.

January 29, 2023

I called telling Mike of my problem. I took it in, Mike scanned for trouble codes, and got the paperwork started. He put a priority on the job. He called us within a couple of hours e More

by scpdkp0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team and don't hesitate to let us know if we can be of further assistance.

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