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ODaniel Ford

New Haven, IN

5.0
2,606 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,606 reviews

November 19, 2020

what can i say that has already not been discussed - ken did a outstanding job to make my dream come true once again - i have always loved the driving and the handling of a lincoln and its safety factor out More

by gennaitte1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Miller odaniel ford - new haven
Feb 05, 2021 -

ODaniel Ford responded

Thank you for your business and this review. We're happy to hear that Ken was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2020

Salesman Austin Bohlinger did a great job. I would recommend. The manager Brent was nice to work with. I would come back to odaniel ford. More

by bradjohn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you for taking the time to share your thoughts on working with Austin and Brent. We're glad to hear we delivered such a great experience!

November 18, 2020

Mike was great to work with. We asked him about a car across town on another lot and he drove it to the New Haven location which is closer to us. Friendly and didn't push us. I will definitely recommend More

by cmr1517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura O’Daniel
Feb 05, 2021 -

ODaniel Ford responded

Thanks for your feedback on your recent visit to ODaniel Ford. We're glad to hear that Mike and Laura were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 18, 2020

Mike Pocci was really nice and helped me work out which car I was getting. Everyone was very friendly and wanting to make a sale, so everyone was motivated to help! More

by davidsikoradavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 17, 2020

Jennifer was personable and easy to work with, would recommend to others as well. The staff all were helpful with my trade in and purchase of new new truck! More

by Bad A$$ Ford Truck Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you for choosing ODaniel Ford, your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Enjoy the new truck!

November 16, 2020

John was nothing but professional and kind. He displayed a customer-first attitude and service, which I greatly respect. Everything was more efficient/ideal because of the services John provided me and my f More

by Jacob Bickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berghoff
Feb 05, 2021 -

ODaniel Ford responded

Jacob, thanks for sharing your thoughts about your experience with ODaniel Ford. We appreciate your business and hope to see you again soon!

November 14, 2020

Very pleased with my experience from Odaniel Ford and salesmen Mike Pocci. It was easy to find the vehicle I wanted to look at and schedule a time to test drive. Financing was straightforward and easy. L More

by TwoSc00ps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at ODaniel Ford.

November 13, 2020

Mike was very welcoming and wasn’t pushing me at all. Gave me time took look over the truck while pointing out some of the great features. He let me test drive and look all over the truck. We got back an More

by Zach C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

Zach, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 12, 2020

They were very friendly and open about everything.We were looking at a couple of different cars they made sure we knew everything about them.They helped us make the best choice. More

by mcmoster
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Phil could make this a top-notch experience for you! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 11, 2020

Mike was the best salesman I have worked with. He helped me get into a bigger vehicle with courtesy, professional, and prompt service. Trading in my vehicle for the upgrade was also a breeze. Mike took the More

by Misty Ray
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at ODaniel Ford are glad to have you as a customer.

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