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ODaniel Ford

New Haven, IN

5.0
2,839 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,839 reviews

September 17, 2020

Both Austin and Brent were helpful and great. They were as excited as we were to get the new car. They did everything possible to make us happy More

by MANATEEFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you!

September 16, 2020

This is my third purchase from Phil. He’s a great guy to work with that will give it to you straight and helps you get the best deal possible. I would definitely buy from him again. More

by Phil E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Sep 18, 2020 -

ODaniel Ford responded

From the entire staff at O’Daniel, we can't thank you enough for your time and for your feedback about our dealership! We take your comments very seriously and will continue to improve our services for guests like you in the future.

September 14, 2020

Couldn't ask for a better salesman or better person. I truly felt like Mike was is it to help me and not for a sale. Even after he had the sale in the bag he continued to help ensure I was 100% satisfied. More

by davidc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

ODaniel Ford responded

O’Daniel loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

September 10, 2020

He was very nice to deal with and talk to not that pushy person. Truck was not cleaned the greatest but it was ok. Just received a couple of coupons to take our truck through the Mikes car wash and it will More

by bobbie.platt
Recommend Dealer
Yes
Employees Worked With
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel the best it can be!

September 10, 2020

Quick, very easy to work with and never pushed too much on me that I didn’t need or want. Highly recommend this dealership and the people that work there. More

by Ben_milbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal! Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you top quality customer service.

September 09, 2020

I have purchased my last three vehicle's with Phil. There is truly no one else i would trust to find me the perfect vehicle. He always makes the process enjoyable and painless. i gave him criteria that i was More

by Ttimmerman19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Swaidner
Sep 09, 2020 -

ODaniel Ford responded

From the entire staff at O’Daniel, we can't thank you enough for your time and for your feedback about our dealership! We take your comments very seriously and will continue to improve our services for guests like you in the future.

September 05, 2020

I was not 100% sure what I wanted and Phil was very patient with me and my inconsistent ideas. He even got what i right I wanted from another location (Illinois Rd) and I bought it! I love my new to m More

by Newedgeowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson, Phil Swaidner
Sep 08, 2020 -

ODaniel Ford responded

From the entire staff at O’Daniel, we can't thank you enough for your time and for your feedback about our dealership! We take your comments very seriously and will continue to improve our services for guests like you in the future.

September 03, 2020

We recently purchased a vehicle from ODaniel Ford with the help of Mike Pocci. Mike was very professional and extremely knowledgeable. We love our new Explorer and would highly recommend working with Mike More

by RBrenneke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2020 -

ODaniel Ford responded

From the entire staff at O’Daniel, we can't thank you enough for your time and for your feedback about our dealership! We take your comments very seriously and will continue to improve our services for guests like you in the future.

September 01, 2020

Mike was my salesman. He was a friendly guy, and helpful enough when it came down to getting any issue taken care of. Negotiations were a little strenuous, as they are, but I would say that Mike made it as More

by Taylorgdicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Sep 01, 2020 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal! Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you top quality customer service.

September 01, 2020

My salesman Kenny Miller did an excellent job. No pressure and he was honest. I needed a tire fixed shortly after and he didn't blink an eye. What more can you ask for?! More

by Michelleapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Loomis
Sep 01, 2020 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you!

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