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ODaniel Ford

New Haven, IN

5.0
2,597 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,597 reviews

November 14, 2018

Ford Escape 2018 Great service and thorough search for the car/sport utility vehicle that would work for me - a senior citizen. Very helpful in going over all feature More

by jpoto
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Nov 15, 2018 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

November 13, 2018

Purchase Great dealership with no pressure to buy. Found exactly what we were looking for. Phil Swaidner went above and beyond to help us! If your looking to p More

by Ryered32@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Nov 14, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

November 13, 2018

Super Service !! Phoenix and Mike were Awesome, they both went above and beyond to help me. I sent an info request from the web site late in the evening and Phoenix re More

by TCE-Michigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phoenix Nichols
Nov 14, 2018 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

November 09, 2018

Used car purchase Phoenix did a great job was not pushy/overwhelming in selling me a car. Although, Phoenix was consistent with keeping in touch and understanding the c More

by Ford2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoenix Nichols
Nov 12, 2018 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

November 01, 2018

Quick, “no nonsense” transaction This is our second vehicle purchase from an O’Daniel dealership. We continue to be pleased with the courtesy and lack of “gamesmanship” in the buying More

by Beru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phoenix Nichols
Nov 02, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

November 01, 2018

Wonderful experience, great service! A huge thanks to Ron Coen for the great customer service (Brent Swartz too). He kindly and patiently answered all of my questions and I'm very gratef More

by Janet C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

October 30, 2018

Returning customer I rate this dealership 5 stars because I have always received great customer service. I feel confident buying my next vehicle from Odaniel Ford- grea More

by Lehmtl02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Oct 31, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

October 29, 2018

Excellent Service I stopped in on a Friday 7 minutes before closing time after 2 prior hours of test driving at other dealerships. I felt bad because it was closing ti More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

October 29, 2018

Family Van Mike Pocci helped me find the vehicle to fit my growing family. When my wife and I found out we were expecting our 3rd child, we knew we needed someth More

by mykurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

October 29, 2018

Great dealership...very knowledgeable Scott was very friendly and extremely knowledgeable. Great to work with, great prices. & selection. Definitely a dealership to checkout when looking f More

by Celina1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Scott Oser
Oct 30, 2018 -

ODaniel Ford responded

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

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