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ODaniel Ford

New Haven, IN

5.0
2,598 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,598 reviews

March 07, 2018

O'Daniel team restored my faith in car dealers After some negative experiences with the car buying process, I sought out Scott on a referral from my parents. He never talked down to me or made me More

by Erin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Mar 08, 2018 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

March 05, 2018

friendly atmosphere made the buying process enjoyable. will recommend to all my friends. would return to buy another vehicle. they did great job helping me thru the proce More

by funnycar348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Mar 05, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

March 05, 2018

Phil Swaidner does it again! This is our 3rd car purchased through O'Daniels in New Haven, IN in the last 4 years. Phil Swaidner is the best ever salesman. You tell him your crite More

by mercuryrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner, Glen Campbell, Josh Loomis
Mar 06, 2018 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

March 05, 2018

Friendly, helpful, and accommodating Phoenix did a good job for being young and was excited to help us and Ryan was helpful when he had questions and replaced our batteries in our remotes More

by Papapschnorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoenix Nichols
Mar 06, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

March 01, 2018

Phil did an outstanding job! I first contacted Phil about 4 months ago looking for a truck. Had some issues come up and told him that it would be March till I would be looking fo More

by Travis Doster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner, Ryan Keebler
Mar 02, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

February 28, 2018

Phil did an AMAZING job! Phil Swaidner went above and beyond to find us the vehicle that fit our exact requirements. Our standards were a bit unique, and not only did he accep More

by fletch215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner
Feb 28, 2018 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

February 28, 2018

Good experience My salesman was friendly and knowledgeable and the sales manager was willing to negotiate until I was comfortable with the deal and my requests were m More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Ethan Dellinger
Feb 28, 2018 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

February 27, 2018

Great vehicle, great staff. I came in to purchase a newer vehicle, upgrading from an ‘01 Mercury cougar. Ron was extraordinarily helpful and patient with me as I had no clue what More

by MikeScott95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

February 26, 2018

Phoenix helped me. I was in search of a particular type of vehicle and one that would fit my budget. Phoenix was able to accomplish that for me. More

by Bernied31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Glen Campbell, Phoenix Nichols
Feb 27, 2018 -

ODaniel Ford responded

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

February 23, 2018

Great car Sale Phoenix was my car salesmen and he was very professional, wasn’t pushy and was very polite! He wasn’t the typical sales person I have encountered at o More

by Megan1234
Recommend Dealer
Yes
Employees Worked With
Phoenix Nichols
Feb 26, 2018 -

ODaniel Ford responded

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

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