
ODaniel Ford
New Haven, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,625 reviews
ONLY GO TO ODANIELS I have been searching all over for months for the right vehicle. I drove an hour to try out Odaniels because a friend a few months ago said they purch I have been searching all over for months for the right vehicle. I drove an hour to try out Odaniels because a friend a few months ago said they purchased from there. I’ve never been more satisfied with a dealer / salesman. Phoenix greeted us in a non salesman like manner. Actually seemed like he really cared to help us out. He showed us multiple vehicles and focused on educating us rather than just selling. he was non pushy & really knows his stuff. I feel like I can go to him for any car issue. Mike & Ryan (managers) were awesome too. They actually went to work to help us on the numbers & explained everything in detail with no run around. Can’t recommend this place enough. More
Excellence at it's best. You really won't find a better dealership to buy from. Went in with no money down and left with a great car. Salesman Scott Oser & Business Manager M You really won't find a better dealership to buy from. Went in with no money down and left with a great car. Salesman Scott Oser & Business Manager Mike Everson were Outstanding and very kind. If you're looking for a new/used vehicle, I highly recommend them!!!! More
Phoenix Nichols Phoenix is a very easy person to work with, knows his stuff and will take great care of you. My car started having problems within a couple weeks and Phoenix is a very easy person to work with, knows his stuff and will take great care of you. My car started having problems within a couple weeks and he got it in to service promptly and fixed under warranty. Very good guy and definitely worth seeing if you're interested in getting a new ride! More
Making it right We had just made a purchase and discovered a break issue. Made a contact with the salesman Mike Pocci on a Saturday afternoon to let him know that the We had just made a purchase and discovered a break issue. Made a contact with the salesman Mike Pocci on a Saturday afternoon to let him know that there was a problem. Mike made a call and the service department called me first thing Monday morning and gave me a choice to bring in my SUV. my wife took it in later that same day and the service team promptly repaired the problem at no charge to me and the service manager even showed my wife some special features about the SUV. Had first hand proof that the service department lived up to the high and satisfying standards that we have been told about! HONEST RELIABLE TRUSTWORTHY PRIDE is how I would describe this dealership. ,VERY SATISFIED THANKS More
Friendly and Helpful Mike was very helpful when helping look for what I wanted and needed. Probably my best experience purchasing a car. I would definitely recommend Mike Mike was very helpful when helping look for what I wanted and needed. Probably my best experience purchasing a car. I would definitely recommend Mike and O'Daniel Ford Mitsubishi More
Great Experience I had such a great experience dealing with Mike Pocci of O'Daniel Ford. He listened to what I was interested in and helped me throughout the entire pr I had such a great experience dealing with Mike Pocci of O'Daniel Ford. He listened to what I was interested in and helped me throughout the entire process. I definitely recommend going to them before you go to any other dealerships. More
Getting it together Even though it took several days to make the deal, I have good feelings towards this dealership. The staff of Mike and Ryan did a good job in making t Even though it took several days to make the deal, I have good feelings towards this dealership. The staff of Mike and Ryan did a good job in making the deal happen.Mike in sales worked hard towards the goal of making the trade happen. Ryan the business manager also worked with me and we both had an open end approach which worked out well! In the end we got the vehicle we were looking at and they took my trade to give me a newer vehicle with less miles and much nicer at a very good price.Hope the service is as good as the sale? More
Used car Phil was very helpful in finding the perfect used car for our family in our budget. He even went so far as to drive us across town to look at other o Phil was very helpful in finding the perfect used car for our family in our budget. He even went so far as to drive us across town to look at other options!! More
My experience was amazing! Phil Swaidner was my salesman and he was amazing. I was in a bad situation. My previous vehicle was in bad condition and needed major repairs that wer Phil Swaidner was my salesman and he was amazing. I was in a bad situation. My previous vehicle was in bad condition and needed major repairs that were overwhelming me. To make matters worse, I owed more than the vehicle was worth by a few thousand dollars. Luckily O'Danial had a sale going on and got me into a beautiful 2015 Ford Focus, which is an amazing little car. It's not perfect, it does have higher than desired miles but not terrible and Mike Everson got me into a decent warranty for the vehicle for a very fair price. The staff here is very friendly and always willing to go the extra mile to satisfy a customer. They were never pushy. I never felt as if I was forced into buying anything. For the past few years I've felt terrible buyers remorse. But not anymore. The nightmare is finally over. You can't go wrong with O'Daniel, and I highly recommend working with Phil Swaidner and Ryan Keebler. Also if you do financing through this dealer, Mike Everson will find you a great lender to work with. If there is a will, there is a way, and they didn't hurt my credit score as badly as passed dealerships have by sending applications to too many creditors. I cannot promise anything, but they will try their hardest to make your situation better. The rest is up to you. It is very likely that I will be a return customer here. More
Full Circle Customer Service My husband was looking for a truck and found one online at O'Daniels. He spoke to Phil over the phone and made the hour drive to see the truck. Phil g My husband was looking for a truck and found one online at O'Daniels. He spoke to Phil over the phone and made the hour drive to see the truck. Phil greeted us with a handshake, was very personable and excused himself at let us talk. He answered all questions and made us feel very comfortable. Phil was very kind and not "trying to make a sale" in our conversation. He also followed up with us the next day. We had our two young children with us and went above and beyond to make them happy with a coloring book and crayons. We would work with Phil again. More