Oak Lawn Toyota

This was by far, the best car buying experience I've ever had. Bob is a real professional and is very knowledgable. He explained everything about the process and about the vehicle. Every member of the the st had. Bob is a real professional and is very knowledgable. He explained everything about the process and about the vehicle. Every member of the the staff I encountered was courteous, friendly and efficient. I will be a customer for life. Thank you! More

`Working with Nikko on the purchase of the vehicle was my pleasure. He is very professional and courteous, with a great deal of patience for all of my repeat phone calls. pleasure. He is very professional and courteous, with a great deal of patience for all of my repeat phone calls. More

Almost no waiting. The salesman, JT Salcedo had patience with ma and gave thorough and complete explanations. The salesman, JT Salcedo had patience with ma and gave thorough and complete explanations. More

I went in with my daughter to purchase her first car and had a great experience. His salesman Nikko was honest, patient, and very thorough. He explained everything clearly, answered all of our questions, an had a great experience. His salesman Nikko was honest, patient, and very thorough. He explained everything clearly, answered all of our questions, and made the process quick and easy. My daughter is very happy with his car, and I really appreciated how well we were treated. Definitely recommend! More

I had a really great experience purchasing my car. My salesman Nikko was very honest, knowledgeable, and super detail-oriented. He went over everything with me, answered all of my questions, and made My salesman Nikko was very honest, knowledgeable, and super detail-oriented. He went over everything with me, answered all of my questions, and made sure I understood everything before moving forward. I never felt pressured or rushed, which I really appreciated. He was also very thorough but still made the process quick and easy. You can definitely tell he knows what he’s doing and actually cares about making sure his customers are happy with their purchase. This was my first car purchase completely on my own, and honestly, I couldn’t have asked for a better experience. I’m really happy with my car and would definitely recommend him to anyone looking for a good, honest salesman More

The sales departments lack of professionalism and follow through leaves much to be desired. And the sales person Nikko Weathers who touts his accomplishments of making sales in 30 minutes obviously cares mo through leaves much to be desired. And the sales person Nikko Weathers who touts his accomplishments of making sales in 30 minutes obviously cares more about hitting his numbers and not customer service. He is very combative and refuses to recognize when he is wrong and has made a mistake. Regardless of how much he sells he should be held accountable and to a higher standard than what he currently is. His lack of professionalism is unacceptable. More

very rude employee he doesnt know any manners wasnt raise well that person would overcharge anyone they just care about ur money these prices he was charging he was going to keep some for himself they charge well that person would overcharge anyone they just care about ur money these prices he was charging he was going to keep some for himself they charge me $180 for nothing and they would charge a old lady $3000 for some random things she didnt actually needed please inspect these people before coming to this place they got me three times they charge me $180 giving out fake 1 year warranty those are lies you give out xxxx is watching yall. More

Very Professional and good experience. Workers were very experienced and kind to my family yesterday. Workers were very experienced and kind to my family yesterday. More

Took my 2022 Rav4 Prime in for oil change, met with assistant service manager Sal, who wrote up the ticket for work. As usual service was top notch, the vehicle inspection was completed also, and Sal w assistant service manager Sal, who wrote up the ticket for work. As usual service was top notch, the vehicle inspection was completed also, and Sal went over the results with me,1 thing this dealership does not attempt to sell you things you don't need or things that can wait. Then the service manage Juan, does not stay in his office he is on the floor, greeting customers and talking to the technicians, he actually cares about job #1 which is the customer, and their satisfaction. Back to Sal he makes sure you understand what is being done to your vehicle, and why it is needed! Things are getting expensive as consumers we are squeezed everyday, its nice to know when you buy a top rated vehicle like Toyota that the service dept here makes sure it will last hundreds of thousands of trouble-free miles. Maintenance is very important for longevity! Lastly and the complaint is when you have a dealership that has been in business over 50 years and places the customer first from sales to service, Toyota as a manufacturer you need to step up and do your part and make sure they have the new vehicle inventory needed to showcase the brand! More

My salesman was very Good ,attentive, and knew his stuff or word get my answers.Jamie or word get my answers.Jamie More