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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

April 08, 2022

In dealing with Sal and Juan, we received excellent service and quality workmanship. After going to Continental Toyota for many years and getting adequate service we are definitely going to be changing More

by L.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Sal and Juan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

April 07, 2022

Thank you OakLawn Toyota! They went over and beyond to make sure the issues were fixed and covered under warranty! More

by onaventure67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service department
Apr 07, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 07, 2022

It was my first time purchasing a new vehicle and everyone at the delearship was extremely helpful in the process. More

by JAKEKOLNIAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Jake, for choosing Oak Lawn Toyota. John Carnivele, General Manager

April 06, 2022

I was greeted by Liz Chavez and she was very knowledgeable and honest. The whole car buying experience was a breeze! Couldn’t be happier! More

by Luis M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Oak Lawn Toyota responded

Thank you, Luis. We are very happy to hear that Liz provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Carnivele, General Manager

April 06, 2022

Insufficient left 2 detailed phone calls in March and to this day haven't received a response so I will be taking my car to have it serviced elsewhere very disappointed More

by XDREAM
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Not sure
Apr 23, 2022 -

Oak Lawn Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Juan Vazquez, Service Manager

Apr 24, 2022 -

XDREAM responded

talk to your salesman mike hendry lied to me 4 times you guys either fix my car for free or i will have my car serviced else where talk to him!

April 06, 2022

Great place to get car serviced! Will continue to come back!Thank you very much! More

by krystal_sanner76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Apr 06, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review, Krystal. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 06, 2022

Everyone was friendly, respectful and very professional. I received honest advice and good service on my vehicle. More

by J. Cele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 05, 2022

I would like to highlight the professionalism, diligence, and excellence in customer service of Mr. Frank Nash. Frank’s commitment to service and being an advocate for customers is second to none More

by DonTomas30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Frank and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

April 03, 2022

Very good attention the seller gave me a good explanation and I appreciate all his attention that I would recommend this place of Toyota oak Lawn More

by Getulio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Apr 03, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Carnivele, General Manager

April 03, 2022

The experience was good, the person who first I talked about the service was nice and explain how the process would take and how long it will be More

by nenavar0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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