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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

May 23, 2021

Very on time service , I was 15 min late and I was still able to get my car done within 1.5 hours. Car was kept clean More

by Mbrody511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so it's great to hear we were able to meet your needs! Juan Vazquez, Service Manager

May 22, 2021

Thus far, the service has been awesome. Keith is always on it making sure customers are satisfied. Overall... My family has been with Toyota for decades for car purchases & services. Thank You! More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Oak Lawn Toyota responded

Thanks for your review, Rita! We appreciate your loyal business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 22, 2021

It should be called VIP oil change to all customers. From Joe at the service desk to Brian in transport even the woman at the cashiers desk all made a simple oil change visit a great reason why I shoul More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Moe! We'll pass along your kind words to Joe, Brian, and the rest of our service team. We're glad we were able to help, and we look forward to seeing you again! Juan Vazquez, Service Manager

May 21, 2021

Great service as usual. FAST too! Always the best experience from any dealer. I wish all businesses were like this. Great group of people there. I would recommend Oak Lawn Toyota to all! More

by JCRRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your excellent experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. We're here for you anytime! Juan Vazquez, Service Manager

May 20, 2021

Friendly atmosphere, very pleasant and accommodating service Dept, good customer relations.. I only have oil change . So I cannot rate other Departmen except cashier and service dept. I m happy with the More

by Fely Escaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

May 20, 2021

You guys rockReal good service I will recommend this You guys rock Real good service I will recommend this place to everyone that has a Toyota and even if they are just looking for service More

by jesusoliva123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 20, 2021

Best dealer experience ever. Began with chat with Diana online. When i came, Mike handled the process completely. And Dominik was informative. No pressure anywhere. More

by mc10532
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Henery
May 20, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! John Carnivele, General Manager

May 20, 2021

I had a checkup gor my vehicle which went very well. They were courteous and prompt. I will be taking my vehicle there again. Job well done! More

by Mama Urs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

May 19, 2021

Excellent job in a short period of time! Hats off to great customer service skills to Sal. Appreciate your time and effort in explaining things to the customers! Continue doing a awesome job! More

by latriecemurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Latriece! We're glad to hear that Sal delivered such a great experience in a timely manner! Juan Vazquez, Service Manager

May 19, 2021

The dealership is good because they have great service and one of the salesperson named Jack,is one of the best.The store is good. More

by tomasgodinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
May 19, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us, Tomas! We will share your comments with Jack and the rest of our team, and we look forward to working with you again! John Carnivele, General Manager

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