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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,234 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,234 reviews

December 03, 2020

They were super quick despite being very busy. Explained all that they suggested being replaced , prices , what the part did and did not gouge me. More

by Cjfoggje
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Dec 04, 2020 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

December 03, 2020

Oak Lawn Toyota takes care of our 3 Toyotas. Joe Does a great job of explaining the issues found and the costs. Highly recommend them! More

by miket1776
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe We look forward to working with you again. Juan Vazquez, Service Manager

December 03, 2020

The service department is outstanding. They are courteous and professional and regarding my appointment it was done within the timeframe they said it be compmeted More

by SDENTZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 03, 2020

They have excellent customer service, very knowledgeable and always greet with a smile friendly and helpful, professional and make your vehicle is getting the proper maintenance needed. More

by LUCYDAVIS1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Juan Vazquez, Service Manager

December 03, 2020

Wonderful group of people! Steve was knowledgeable and above and beyond helpful. The service is outstanding - they made the decision and purchasing process so easy. More

by Svond444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

December 01, 2020

Wouldn’t go anywhere else, no pressure and honest throughout the ordeal. Bob Spee is great to work with, this was my third vehicle purchase from him. More

by NETDK101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your third experience with Bill to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

November 30, 2020

Awesome people!, definitely not just trying to snatch your money. Vincent Chen knows his stuff and can definitely pair you with the right vehicle see him!! More

by karl2k2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Dec 01, 2020 -

Oak Lawn Toyota responded

Congratulations on your new vehicle! We are so glad that Vincent had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future! John Carnivele, General Manager

November 29, 2020

The people there are very helpful and professional. Ambient inside is comfortable and they treat you like you were at home. They answer all your questions, and people seem to be very ni More

by HERRERAFERNANDO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cotto
Nov 30, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to let us know how we are doing! Our customers are our top priority and your feedback is greatly appreciated. All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

Nov 30, 2020 -

HERRERAFERNANDO57 responded

Thanks to all the people working at oak lawn Toyota. Blessings to all of you.!!!

November 28, 2020

The service has always been excellent. The guys in the The service has always been excellent. The guys in the office are knowledgeable and respectful. It would be nice to get a complementary car wash! More

by EIUSMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McShane
Nov 29, 2020 -

Oak Lawn Toyota responded

Thank you for your feedback!. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

November 28, 2020

The doing great but they should keep the same schedule for the Customer last time i had the appointment 3:00 pm for oil change i done about 6:30 That’s to long waiting. More

by almahbosh12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Nov 29, 2020 -

Oak Lawn Toyota responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you would like to share some more detail. Thank you for choosing Oak Lawn Toyota, we hope you will give us another opportunity to serve you! Juan Vazquez, Service Manager

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