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Oak Lawn Toyota

Oak Lawn, IL

4.8
3,288 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,288 reviews

November 05, 2020

Service department was efficient and courteous. They were able to solve my issue. Waiting area was clean and allowed for social distancing. Thank you OL Toyota! More

by FOURBOYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 06, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 04, 2020

Great service, quick and comfortable whenever I go. Didn't need an appointment. I came for a battery check and replacement without an appointment after 4 pm. Only took one hour. More

by ODESSY.ROBERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 04, 2020

Hated I had to come back a second day because they didn't have the tire I needed. But overall, very nice and quick service. More

by AGORDON78_98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 04, 2020 -

Oak Lawn Toyota responded

We appreciate your business and regret that you had to make an extra trip. If you would like to discuss your concerns further, please reach out to me directly. Our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 04, 2020

Excellent Service Knowledge regarding maintenance of my care Always flexible with scheduling. This is my second CAMRY with Oaklawn TOYOTA Joe is the Best Appreciate all the staff More

by Jrogers63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Oak Lawn Toyota responded

It's great to hear that Joe was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 03, 2020

I had previously used this dealership and had been very happy, but I live quite a distance away and tried to go closer to home. I’ve ended back up here and had forgotten how nice it is buying a new car fro More

by petevasiliades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Oak Lawn Toyota responded

Pete, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob, Jason, and our team met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! John Carnivele, General Manager

November 03, 2020

Oak Lawn Toyota never fails to deliver . The staff is professional and determined to satisfy the customer. Bob Spee, John Beris and Dominik Gibek were successful in giving me a great deal and a great exp More

by Natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
Nov 04, 2020 -

Oak Lawn Toyota responded

Thank you, Natasha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

Jul 02, 2021 -

Natasha responded

Professional staff. Attentive and honest- especially Bob Spee. I will suggest this dealership to everyone.

November 01, 2020

Good professional service. Accurate. Pleasant salesman. Ordered the correct part needed and scheduled an appointment for installation service. I have been a customer since 1994. More

by garycharlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you also for being such a loyal customer of Oak Lawn. We really appreciate it! Juan Vazquez, Service Manager

October 31, 2020

I been with the dealership since 2002. I have purchase two Toyota Camry’s. Never been disappointed with service I received. Toyota provides excellent service upon every visit over the years. I even have r More

by Bostickbabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nash, Patryk Kilch, John Richerme, Daniel Schnur
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 31, 2020

I have been buying cars from OLT since the late 70s and always go back for their servicing. Best dealer in the south west suburbs. More

by BOB.ALLISON3539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Colosimo Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barrix, Mark Girlich, Diana Colosimo Huber, Daniel Schnur
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you, Bob, for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 30, 2020

Cannot remember all the names that Serviced my visit. Great Customer and car service Will definitely refer to my friends and family. Thank you so very much More

by Mary.jones
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber, Frank Nash, Patryk Kilch, John Richerme, Daniel Schnur
Nov 01, 2020 -

Oak Lawn Toyota responded

Thank you, Mary, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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