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Oak Lawn Toyota
Oak Lawn, IL
3,235 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,235 reviews
August 03, 2020
Excellent! The service was very good. I have been coming to this location for many years and have found no better service and will continue to used your service The service was very good. I have been coming to this location for many years and have found no better service and will continue to used your service in the future. More
by JKBEVC5
Verified CustomerEmployees Worked With
August 02, 2020
Great costumer service! Had a wonderful experience with Vito, very accommodating and knowledgeable! Took his time going over everything with me, never felt rushed, got me a very good price on my first bran Vito, very accommodating and knowledgeable! Took his time going over everything with me, never felt rushed, got me a very good price on my first brand new car! More
by IVILLALOBOS21
Employees Worked With
Vito Dinella
August 02, 2020
Appointment day and time, excellent. Request fulfilled with required needs. Future required replacement of right rear wheel problem scheduled within 40 days. Excellent customer service. with required needs. Future required replacement of right rear wheel problem scheduled within 40 days. Excellent customer service. More
by ALLETTA J JUMPER
Employees Worked With
August 01, 2020
Great service, as always. Appreciated set-up for social distancing. Felt safe. Expected to get bad news about brakes, but was pleasantly surprised they were still good. distancing. Felt safe. Expected to get bad news about brakes, but was pleasantly surprised they were still good. More
by jan
Employees Worked With
Don’t recall name of service person, but he was wonderful.
July 31, 2020
Very fast, courteous service. Staff were so friendly and welcoming. The signs for customer parking were well placed. It was very easy to enter and exit. welcoming. The signs for customer parking were well placed. It was very easy to enter and exit. More
by TL
Employees Worked With
July 31, 2020
Fourth vehicle our family bought from Oak Lawn Toyota. Always a great experience! Steve is the friendiest salesman you'd ever want to meet. Word Always a great experience! Steve is the friendiest salesman you'd ever want to meet. Word More
by CHEWELT
July 30, 2020
The staff is very friendly and courteous. I was very happy that they were ready for us at our scheduled time and got us out of there pretty quick. happy that they were ready for us at our scheduled time and got us out of there pretty quick. More
by MIKE.SQUIRES88
Employees Worked With
July 29, 2020
Waited 2 hours to have 10 minutes of basic maintenance. Informed it would take 45-60 minutes. No one gave me any update. Original service rep left for the day before my work was done. I even was early Informed it would take 45-60 minutes. No one gave me any update. Original service rep left for the day before my work was done. I even was early for appointment. I asked for explanation and received none More
by gary_sky
Employees Worked With
Other Employees :
Someone took over for Keith. Don’t remember name. He had no explanation for 2 hours
July 29, 2020
Disappointed that I wasn’t informed about the charge for service on my lease. Thought is was covered under Toyota care. Will be shopping elsewhere service on my lease. Thought is was covered under Toyota care. Will be shopping elsewhere More
by RUPPERT5110
Employees Worked With
July 29, 2020
The dealership had the car I wanted and at the price I was comfortable paying. Everyone was polite and the process went quickly. I wish more people practiced safer social distancing and COVID procedures, was comfortable paying. Everyone was polite and the process went quickly. I wish more people practiced safer social distancing and COVID procedures, lots of employees did the mask under the nose stuff. Despite that, there was sanitizer available so I felt Ok. More
by marine.ak.srp
