Oak Lawn Toyota

Went to oaklawn Toyota in oct 2012 to trade my reliable 1996 4 runner, for a new vehicle, met Steve Hill great guy, and Mark Girlich the manager, been dealing with oaklawn Toyota for a number of years, and 1996 4 runner, for a new vehicle, met Steve Hill great guy, and Mark Girlich the manager, been dealing with oaklawn Toyota for a number of years, and always have been treated with respect, great deals extremely great service department. Ok the reason for the review is I bought a great car a Venza 2013 XLE v-6, just an awesome vehicle, with this brutal Chicago winter this vehicle went through all the snow and ice perfectly, the car looks good, and had to go to springfield Illinois on a day with the snow coming down and highway full of snow and ice, a truck was passing me huge semi going fast, I felt the Venza start to slide toward the truck, when the car suddenly shook the skid control took over the car regained its footing quickly, I have never felt more safer and this experience really showed what Toyota is about safety! This car is very reliable, no problems at all so far. After trading in the 4runner and having the Venza for a year I went back to oaklawn Toyota and took the 4 runner for a test drive as I missed the 4 runner, but truthfully the venza is so roomy and comfortable and just a great vehicle, great on gas get 28 mpg highway in the city about 19-20 and that's with a powerful v-6! Toyota has my family and myself hooked and the only Toyota dealer that we would ever do business with is oaklawn Toyota winning service team, winning sales team, a no nonsense honest genuine deal! More

I recently got a Toyota Rav4 from OakLawn Toyota. I have been to many dealerships before buying but none of them gave the good response. I thought of going to oaklawn to just to try if it will work. Steve H been to many dealerships before buying but none of them gave the good response. I thought of going to oaklawn to just to try if it will work. Steve Hill in oaklawn is my sales person. He was very friendly and knowledgeable. On that day he explained me all the features and also he explained the deals all he can do. After listening all those deals and when I calculated I got the price around 2000 less than the other dealers which I checked. I am really happy with that and finally finished all the paper work and got my car where I just went to give a try.I really recommend this dealer to all my friends. I love my car More

HI:-) I'M WRITING THIS COMMENT TO SAY THAT MY HUSBAND AND I HAD A VERY GOOD EXPERIENCE AT OAK LAWN TOYOTA. THE STAFF LIKE BOB,LAUREN, MARTY AND MIKE MADE US FEEL AT HOME. WE HAD A GOOD CONVERSATION WITH AND I HAD A VERY GOOD EXPERIENCE AT OAK LAWN TOYOTA. THE STAFF LIKE BOB,LAUREN, MARTY AND MIKE MADE US FEEL AT HOME. WE HAD A GOOD CONVERSATION WITH EACH ONE OF THEM THAT MADE US FEEL RELAXED IN BUYING AN AUTO FROM THEM.THANKS AGAIN ELIZABETH LOZANO. OH YES, I ALMOST FORGOT, MY 2004 MUSTANG RUNS GREAT, IT WAS A GREAT BUY. More

I have been looking at the new vehicles for a few months. I thought I would start looking around at different vehicles in preparation for the time I needed to buy. (My 07 Camry has 220,000 miles on it, eve I thought I would start looking around at different vehicles in preparation for the time I needed to buy. (My 07 Camry has 220,000 miles on it, even though I have no problems with it I wanted to be prepared.) I bought my last two Toyota Camry's through Rob Halderson at Oak Lawn Toyota. I expected that level of salesmanship, respect, honesty, and the no-pressure-courtesy that Rob consistently offers when you are looking for a car --- and after you have purchased the car. I found that kind of service it nowhere else in my search! I visited all types of dealerships and tested a variety of vehicles and each time was turned off by the sales techniques. So, I traveled 60 miles to meet up with Rob Halderson and the Oak Lawn Toyota team again-- and lo and behold, their service is predictable! Rob and his teams unparalleled service led to the purchase of my third Camry. More

I purchased a Corolla back in 2001 from Oak Lawn but my experience on 12/26/13 was the best ever!! Bob Spee was absolutely wonderful. I started my process online with an application. Bob and I spoke on the experience on 12/26/13 was the best ever!! Bob Spee was absolutely wonderful. I started my process online with an application. Bob and I spoke on the phone and he called me back once I was approved. All I can say is if any one wants to experience true customer service please go see Bob. He truly does love what he does and will take his time to share his knowledge. Bob was genuinely interested in providing me and my family with an experience of a lifetime and boy did he! Bob made my experience a smooth one. He wanted me to know that any need I have come to him first. Then he took me to Dave - once again another great experience! Bob even set up my iPhone as he showed me some of the great features to my new car. The very next day I got a call from Bob checking to see how we were enjoying our new car. OMG! This dealership really cares about their customers. Thank you Bob Spee and the entire Oak Lawn Toyota team!! More

I have purchased cars from Oak Lawn Toyota and have had excellent service from the sales department and especially from the service department. They usually finish the service very close to the time that i excellent service from the sales department and especially from the service department. They usually finish the service very close to the time that is estimated and the service techs are very personable. No one enjoys having to visit a service department but at Oak Lawn Toyota they make it easy. More

I purchased a 2014 FJ Cruiser on 12/14/2013 and was pleased with my sales rep Frank, his manager Steve and Dave in finance. Dave gave me a great rate without insulting me on the first round. Before tha pleased with my sales rep Frank, his manager Steve and Dave in finance. Dave gave me a great rate without insulting me on the first round. Before that Steve took the number Frank and I worked up and instead of playing games agreed to the reasonable number. I have purchased 30 new cars over the years and this is the first time the dealer did not come across like a used car sales lot. Even the guy that detailed my car took his time and seemed to care. I asked that no bumper sticker be added to the car and it was not. I asked to have the window sticker removed with out damage and it was. I asked that no front plate be messed with as I live in Indiana and it was not. I asked that the temp license not touch my rear window heating elements and they listened. Yep, they did me right and were professional. NOTE: Of all the folks on downstream trying to get you business using the Consumer Report tools Oak Lawn was the only one that responded to my specific questions on inventory. ALL the others failed and wasted my time. More

I am giving this rating for anyone out there who I am giving this rating for anyone out there who "dreads" the car buying pressure when you purchase a vehicle. My wife and I went to several deal I am giving this rating for anyone out there who "dreads" the car buying pressure when you purchase a vehicle. My wife and I went to several dealerships looking for an SUV. I was extremely impressed with the service my wife and I received from Marc Girlich, Rob Halderson and Marty Maggio at Toyoto Oak Lawn. In all of our years of purchasing vehicles, we have never had a smoother and friendlier experience. These men could not have made our car buying experience any better. From the time we walked into Oak Lawn Toyota there was never any "pressure" to buy, only great information and interest in what we wanted for our family's needs. I would highly recommend Marc Girlich and Rob Halderson at Oak Lawn Toyota to anyone looking for an enjoyable car buying experience. More

Rob Halderson at Oak Lawn Toyota made my car buying experience THE BEST car-buying experience I have ever had. In a matter of a few emails and few hours at the dealership I was able to buy a car with experience THE BEST car-buying experience I have ever had. In a matter of a few emails and few hours at the dealership I was able to buy a car with all of the amenities that I wanted and get a great deal. For the first time I didn't feel ripped off and frustrated when I left the dealership. Rob kept the whole experience low pressure and took his time to explain every aspect of the car. I would highly recommend buying a car from Rob at Oak Lawn Toyota to my friends and family and will be back when I need my next car. Great guy! THANK YOU ROB! More

Our experience at first was a little rocky. Our salesman (Rodriguez) was a very rude and short with us, opposite of what you expect from a salesman. They usually kill you with kindness. I was very close to (Rodriguez) was a very rude and short with us, opposite of what you expect from a salesman. They usually kill you with kindness. I was very close to leaving but I really wanted the car we were looking at. I felt uncomfortable and unwelcome the whole time I was in the sales room. It seemed as though we were a pain for trying to negotiate a price (doesn't everyone do that on a used car?) and really we were only asking for $600 off.. not HUGE numbers. He pretended to be on our side but was not genuine. When we finally worked out a deal we were sent over to finance. Now that was fun!! Dave Capelle was so helpful and fun to work with. He really cares about his clients and can sure make an hour of paperwork fly by! That was a blast, he should be a sales man!! Frank Contreras walked us out and sent us on our way, he was very kind and helpful as well. I feel as though my negative review reflects solely on our initial encounter with Lou Rodriguez, had Frank been our man from the start I feel I would have given 5's across the board. Overall, I am very happy with my car, the quality of it, and the price. Just must say, I am happy the process is over. More