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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,241 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,241 reviews

February 04, 2023

Never had a problem with the service department since 1993! The cashier was great and came to find me after I left my keys on the counter.. More

by jklmoesle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

February 04, 2023

They fixed my car and everything works fine. A little pricey but they they get the job done.Thanks guys More

by ernestanane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

February 04, 2023

This dealership has great prompt professional service. The service reps are professional and very know about the services provided. More

by sherri.milton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 03, 2023

Very good maintenance work on my car. However the wait time was extremely long. Thank you for your business. Will see you the next time I have a problem. More

by nickerandre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

February 03, 2023

The work agreed upon was done efficiently and in a timely manner. Would recommend this dealership. More

by RTAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 02, 2023

We recently got our new car and it was a great, painless experience! We traded in our previous vehicle and even that was easy! So thankful to have worked with Manny as he did a great job explaining everythi More

by Maymaldo31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Oak Lawn Toyota responded

We are very happy to hear that Manny provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. John Carnivele, General Manager

February 01, 2023

Lauren was great. She saw it was taking a while for the job to be completed and made sure to update me More

by michaelsailes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly
Feb 01, 2023 -

Oak Lawn Toyota responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 31, 2023

Had my 2022 Toyota RAV4 hybrid serviced today as usual the service was phenomenal, Frank Nash the assistant service manager is very competent and customer service orientated that is why we bought our vehi More

by tbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank and Geri met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

January 30, 2023

Great service paid attention to detail Was very professional, and considerate of my time great job More

by theresa6503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Theresa. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Jan 31, 2023 -

theresa6503 responded

My pleasure I’ve only been doing business with you since 2007. This is my second Toyota and I just love the service that you guys give I refer you a lot of business.

January 30, 2023

Fantastic experience at oak lawn Toyota. It was easy and fast to get my oil changed More

by davidjohnhampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, David, and we hope to see you again! Juan Vazquez, Service Manager

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