Back

Oak Lawn Toyota

Oak Lawn, IL

4.7
3,239 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
Contact Dealership

4320 W 95th St

Oak Lawn, IL

60453

Directions

By Type

Showing 3,239 reviews

January 01, 2023

I was pleased with the professionalism of the person who checked me in. He kept me up to date on the status of the progress being made. Additionally, he made me feel appreciated and welcome. More

by ehflores21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Sal had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 31, 2022

Quick, friendly, flexible, and good communication. It was a a little confusing on how to get into service center, but maybe I came on the wrong side. More

by sarahelizabethmurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Jan 02, 2023 -

Oak Lawn Toyota responded

Sarah, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 31, 2022

Janett was welcoming, friendly, helpful, kind, informative & patient in helping us find a new vechicle. She was in communication with us from beginning to end. I would definitely recommend working More

by ironarfe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janett Rodriguez
Jan 02, 2023 -

Oak Lawn Toyota responded

Thank you! Janett and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

December 31, 2022

After making contact with the internet sales team at Oak Lawn Toyota, they were able to schedule an immediate appointment the very same day. I arrived and was greeted by Steve, the sales manager who introdu More

by alexaguas88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto
Jan 02, 2023 -

Oak Lawn Toyota responded

Alex, It's fantastic to hear that Steve provided you with great customer service while assisting you with your new 2023 Toyota Camry! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

December 30, 2022

Good service in a reasonable time. Service reps always check for discounts without having to ask. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review. Joanne! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 28, 2022

They always do a great job and look at every part of my SUV when it gets serviced. Also, they make recommendations but don't force you to do the recommendations. More

by Tati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 27, 2022

it’s always been a pleasure doing business at Oak Lawn Toyota. the entire staff all around has been very accommodating to my needs. More

by 1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Burba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris, Mark Girlich
Dec 28, 2022 -

Oak Lawn Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

December 27, 2022

I just purchased my first Toyota ! Iove my 2012 Toyota Rav4. It's a great quality car. Everyone at Oak Lawn Toyota was great to me. They treat my like a Family ! More

by E11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

December 25, 2022

THANK YOU Oak Lawn Toyota for many years of great service. I have 2007 Toyota Tundra with almost 300K miles and it’s still like a brand new one. I love my Toyota truck ! More

by P.swiatkowski997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
Dec 26, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us this great five-star rating. Thank you for choosing Oak Lawn Toyota over the years. We truly appreciate your business and look forward to continuing to have you as one of our valued customers. John Carnivele, General Manager

December 24, 2022

Wait times could be better for walk in. Ended up waiting 3 and a half hours. More

by pvogwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Oak Lawn Toyota responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case. If you'd like to discuss things further, please reach out to us at your convenience. Juan Vazquez, Service Manager

...
71
...