Oak Lawn Toyota

So far it’s been a good experience. Bob Spee is very knowledgeable and ready to help. Jason the finance guy was patient with our questions. Bob Spee is very knowledgeable and ready to help. Jason the finance guy was patient with our questions. More

Great timely service. The waiting room is always clean and everyone is friendly. Great work! The waiting room is always clean and everyone is friendly. Great work! More

Great service nice people Patient people they took time to help me out my car was very clean to help me out my car was very clean More

Carlos and staff did an excellent job repairing my Avalon. Very professionally handled and we are very satisfied. I recommend anyone who likes an honest price and the repairs done right to come here. Avalon. Very professionally handled and we are very satisfied. I recommend anyone who likes an honest price and the repairs done right to come here. Thanks Carlos, you helped us a great deal. More

Mr. Frank was very pleasant and helpful explaining the service done on my car. The service time took only about an hour so that was really great. service done on my car. The service time took only about an hour so that was really great. More

Service was handled quickly. No waiting Got served at the time of my appointment My questions were answered No waiting Got served at the time of my appointment My questions were answered More

Clean comfortable and relaxing, there is a Large Tv to watch and a coffee to drink while time vanish waiting on your car. watch and a coffee to drink while time vanish waiting on your car. More

Quick service. In and out in an hour. Fully staffed service desk. Cordial and friendly. In and out in an hour. Fully staffed service desk. Cordial and friendly. More

I bought my first Toyota as a college student more than a decade ago. I was in the market for a new car, but knew that inventory right now is very limited. I wanted a Hybrid Highlander XLE with black leather decade ago. I was in the market for a new car, but knew that inventory right now is very limited. I wanted a Hybrid Highlander XLE with black leather interior. I knew I was probably going to have to buy new because hybrids and used cars are in very short supply so I was on every Toyota call list from Chicago to Kanosha. I got a call from Erica at OLT every time they were allocated a Hybrid Highlander. Edwin was my sales associate and I was very clear that I wasn’t buying until I had everything I wanted. I cannot stand a pushy sales associate and he was patient as I turned down not one, but two brand new Hybrid Highlanders because one had an interior I hated and the other wasn’t the right trim. The night after I turned down the second option, I got a call that someone had traded in a 2021 Hybrid Highlander XLE with low miles. I went to the dealership a few hours later to check it out and it had quite a few scratches on the doors so Steve sent it to the body shop to see if they could get them out and called me back a few days later to take another look. It wasn’t perfect, but they did a great job and it was everything I wanted. Marty in finance was absolutely wonderful to work with. The only part of the experience I didn’t enjoy was whoever is in charge of the optional add ons (rust and paint protection) and accessories was very pushy and said at least 20 times that I had only 2 weeks to purchase the add ons. I get it’s his job, but if I’m not interested, I’m not interested. Overall I had a great experience, it is now a few weeks later and I love my Highlander! More

I have always been treated with respect and I have had my needs met quickly. needs met quickly. More