Back

Oak Lawn Toyota

Oak Lawn, IL

4.7
3,239 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
Contact Dealership

4320 W 95th St

Oak Lawn, IL

60453

Directions

By Type

Showing 3,239 reviews

September 28, 2022

The staff are very considerate and professional. I hope your company can provide Chinese translation. thank you More

by Badaht888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

September 27, 2022

I paid $1200 & they didn’t even wash my car! !! WOW!!!! That’s not right!!! More

by RCopeland1158
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, so we're disappointed that you did not have a 5 star experience. Please reach out if you would like to discuss further. Juan Vazquez, Service Manager

Sep 27, 2022 -

RCopeland1158 responded

Toyota on western wash your car when you get service!!!!

September 26, 2022

Very attentive and great customer service. Even though I purchased my vehicle somewhere else, great customer service is what brings you back to any stablishment. Keep it up guys!! More

by jorgevargasmedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 25, 2022

This dealership is nice, clean and has friendly people and a great environment. No complaints and would recommend. Better than Orland Park Toyota. More

by Dina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Oak Lawn Toyota responded

Dina, Thanks for sharing your experience with Oak Lawn Toyota. Frank and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 25, 2022

The staff was Friendly and knowledgeable. Great service with little pressure. Highly recommended for great service. More

by DERITZEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 24, 2022

Always a positive and pleasure to do business with you guys it’s a breeze I’d recommend anyone to you and I’ll definitely come back John Beris is awesome More

by Julie Rusco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Oak Lawn Toyota responded

Julie, Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 24, 2022

It's awesome that the service dept stays open until 8p. Lauren, my service advisor, was phenomenal. She made my visit stress-free and even arranged for me a ride home. The service to my vehicle was exce More

by Kirkstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren (last name unknown)
Sep 26, 2022 -

Oak Lawn Toyota responded

Thank you! Lauren and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 24, 2022

Great people who were very helpful in getting me the right car and the one minor issue I had was resolved the next day More

by rockub1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

September 21, 2022

The service department was excellent! I made an appointment for an oil change snd a tire rotation - I was back on the road within 30 minutes... More

by kemitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 21, 2022

Treat customers respectfully and aim to help. Go above and beyond. Helpful and informative. Great sales force. More

by NLUZNICKY
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

...
91
...