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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,241 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,241 reviews

September 10, 2022

True full really like his energy and a very good help on letting me know the facts about the car. More

by kordneypole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! John Carnivele, General Manager

September 09, 2022

Edwin went above and beyond. From the time I came tilll the time I left. He. Returned my call and did what I asked. He never got tired of me asking and wanted to know anything. H More

by Jacqueline Cisero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cotto
Sep 10, 2022 -

Oak Lawn Toyota responded

Jacqueline, We are very happy to hear Edwin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Carnivele, General Manager

September 09, 2022

Very positive experience. Cesar was very knowledgeable, and very easy to work with. I would highly recommend him and this dealership. More

by Mike from Lemont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Oak Lawn Toyota responded

Mike, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

September 07, 2022

Excelente customer service, very friendly. They were able to answer all my questions and they really help me find a car that I really liked. More

by pachanguero-chitown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
Sep 07, 2022 -

Oak Lawn Toyota responded

Thank you so much for choosing Oak Lawn Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! John Carnivele, General Manager

September 06, 2022

Everyone was kind, attentive, and willing to help in any way possible would definitely recommend. More

by alexa.glez1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janett Rodriguez
Sep 06, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Carnivele, General Manager

September 06, 2022

Excellent service - very efficient and friendly - as well as professional - thank you! We’ll see you soon - More

by Leevilardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Carnivele, General Manager

September 05, 2022

Frank kept me updated and the wait time was reasonable for what was completed, which included a recall I had forgot about. More

by Snuffy5458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 04, 2022

My receipt stated, I requested the service. Juan Vazquez did by way of letters sent to me. I was told 30000 miles for that service when I came in July for oil change and tires rotated. I to More

by MARYREAGAN123
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Oak Lawn Toyota responded

Mary, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Juan Vazquez, Service Manager

September 04, 2022

I came it with a problem- my front right speaker is not picking up my Bluetooth when I use my phone. The volume is very low and there is a buzzing sound. The service department did not help me. They up More

by shelleyad
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 05, 2022 -

Oak Lawn Toyota responded

Shelley, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 03, 2022

Oak Lawn Toyota is the only place I bring my car for service - Keith in the Service Dept is very knowledgeable regarding this whole process! More

by cmnorvil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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