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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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October 04, 2021

It was a fast and good quality service. It's managed by very professional personnel. More

by FELIPE.DELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Oak Lawn Toyota responded

Felipe, thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you next time! Juan Vazquez, Service Manager

October 04, 2021

People are Friendly's. They listen to your concerns. They explain problems and advise you of repairs and their acuity. More

by Aflanagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Aflanagan responded

Thank you for your efficient and friendly service.

Oct 04, 2021 -

Aflanagan responded

Thank you for your friendly and efficient service.

October 04, 2021

Setting an appointment for servicing my vehicle is always a pain. I can never get one and has always been denied. Joe was my only help. He is irreplaceable he is a big deal for me. I left another service cen More

by LYTTLEBARROWS
Customer Service
Recommend Dealer
No
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Oak Lawn Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Juan Vazquez, Service Manager

October 04, 2021

I’ve taken my vehicle here only twice now but I’m loving the Oak Lawn location so far! Everyone’s so nice! More

by LR21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Oak Lawn Toyota responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

October 04, 2021

We have two Camrys that we bring in for service at this location. They are always helpful, professional and courteous. More

by Bridget.riley77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Oct 04, 2021 -

Oak Lawn Toyota responded

Thank you, Bridget, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 03, 2021

Very professional on time very helpful with ask information or future future work done to my car very pleasant them now Grace Hill Manor Bob speed More

by ricardo.garcia44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Oct 04, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review, Ricardo. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

October 03, 2021

Great service also gave me options not pushing sales people. Would return also love my purchase More

by NSHEP4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

October 03, 2021

People very professional. Work was done in a timely manner. The waiting area was neat and clean More

by johnsonk4646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 02, 2021

Quick work and satisfied with the information and work that was done on my car. More

by aburr100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

October 02, 2021

I was not completely satisfied with my service, my vehicle is still making the same 2 different noises that I brought it in for. I paid for the repairs , leaving without no results, I’m not a mechanic More

by Gentletate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
Oct 16, 2021 -

Oak Lawn Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Juan Vazquez, Service Manager

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