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Oakbrook Toyota In Westmont
Westmont, IL
2,167 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,167 reviews
July 09, 2015
Fast and friendly service Doug Macias was extremely helpful in finding the exact car to meet our needs. The entire staff was also very friendly and made the buying process very Doug Macias was extremely helpful in finding the exact car to meet our needs. The entire staff was also very friendly and made the buying process very easy. More
by ChicagoToyotaMoms
July 06, 2015
Great experience I received exceptional service when purchasing my new Camry here. Our salesperson Samantha was very helpful and knowledgable. Her help made the experi I received exceptional service when purchasing my new Camry here. Our salesperson Samantha was very helpful and knowledgable. Her help made the experience very smooth and I was very satisfied with dealership. I would highly recommend purchasing your vehicle from this dealership and I would definitely ask for Samantha More
by mkarim3
Employees Worked With
Samantha Martus
July 01, 2015
Happy customer Stopped in Oakbrook Toyota with my wife to look at the RAV4 vehicles. My Credit Union approved me for a loan with what I thought was a great deal. Aft Stopped in Oakbrook Toyota with my wife to look at the RAV4 vehicles. My Credit Union approved me for a loan with what I thought was a great deal. After meeting with CESAR MERAZ who is sales manager at Oakbrook and explaining my needs and budget he showed me that Toyota was able to offer me a better deal. My wife and I left with a new Rav4 and are 100% happy with our deal. Thanks to CESAR for guiding us thru each step to obtaining a new vehicle. More
by Senor Joe
Employees Worked With
Cesar Meraz
June 09, 2015
Painless Experience We had the best car buying experience in Oakbrook Toyota. Doug Macias made this entire process painless and efficient. He was able to match a competit We had the best car buying experience in Oakbrook Toyota. Doug Macias made this entire process painless and efficient. He was able to match a competitor's price. Saved us money, and got the car that suits our needs and lifestyle - there's nothing more could you ask for. More
by bengie p
Employees Worked With
Doug Macias
June 05, 2015
Great Deal With Doug Macias We were looking for a reliable new SUV and so we visited Oakbrook Toyota. Mr. Doug Macias, our agent is very accommodating, he helped us choose the be We were looking for a reliable new SUV and so we visited Oakbrook Toyota. Mr. Doug Macias, our agent is very accommodating, he helped us choose the best vehicle and there's no hassle with the processing. Right now we are so happy and satisfied with our 2015 Highlander! More
by hazel2ong
Employees Worked With
Doug Macias
June 02, 2015
Awesome We had the best experience that could be imagined! Super nice people (Gwendolyn and Alex)! We leased two vehicles from Oak Brook Toyota I also own a We had the best experience that could be imagined! Super nice people (Gwendolyn and Alex)! We leased two vehicles from Oak Brook Toyota I also own a 2007 Toyota Solara which still looks and runs like new. Will continue going to Oak Brook Toyota! Highly recommended! More
by Barb
Employees Worked With
George Wolkotte
June 01, 2015
smooth and quick process My wife and I were looking for a 2015 Sienna LE minivan Oakbrook Toyota had the model and color we wanted from their website inventory. I contac My wife and I were looking for a 2015 Sienna LE minivan Oakbrook Toyota had the model and color we wanted from their website inventory. I contacted their internet specialist (Anita) and we reached a price agreement after she confirmed the available model and color. . When we arrived at the dealership, Jaime Hernandez from sale took us for a test drive The manager and finance personnel, Cesar and Phil, were also very helpful and pleasant. The process was very smooth and quick. We were very happy with the purchase experience with this dealership. Thank you Jamie, Anita, Cesar and Phil More
by 2015 Sienna owner
Employees Worked With
Jaime Hernandez ,Anita, and Phil, Cesar Meraz
May 16, 2015
Ask for Stan Mulica for a hassle free purchase experience. I visited the dealership with my Mother to purchase a new 2015 Avalon. Stan Mulica was our salesman and treated both of us great. He listened to my Mo I visited the dealership with my Mother to purchase a new 2015 Avalon. Stan Mulica was our salesman and treated both of us great. He listened to my Mothers needs and made the purchase easy. Thanks for your help Stan! More
by Terry 253
Employees Worked With
Steve N
May 15, 2015
Hamid Chaudhry I was really impressed by Hamid. He is well educated and very well informed about Toyota products. He was well receptive of our needs and did not try I was really impressed by Hamid. He is well educated and very well informed about Toyota products. He was well receptive of our needs and did not try to steer away from our requirements. He was very pleasant to talk to and I won't have any reservations to recommend him to my friends for future reference. More
by sagi1234
Employees Worked With
Hamid Choudhary
May 10, 2015
sales man tom hong My salesman tom hong was very knowledgeable about the Toyota cars. He was able to answer all my questions. He was not a pushy salesman at all. I would My salesman tom hong was very knowledgeable about the Toyota cars. He was able to answer all my questions. He was not a pushy salesman at all. I would recommend anyone ask for him when thinking about buying a car. More
by deb
Employees Worked With
Tom Hong
