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Oakbrook Toyota In Westmont
Westmont, IL
2,163 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,163 reviews
August 28, 2014
Sales man He was very nice and friendly he was willing to help me out with my needs and with the deal he was gentile and happy to serve me choosing the color st He was very nice and friendly he was willing to help me out with my needs and with the deal he was gentile and happy to serve me choosing the color style and every little detail thanks! More
by tonatiun22
Employees Worked With
August 27, 2014
Our experience was spectacular awesome with Mr. Zubair karim It was my first experience buying a car form Oakbrook Toyota. At some point I lost hope of buying a car between the buying process. Only because of M It was my first experience buying a car form Oakbrook Toyota. At some point I lost hope of buying a car between the buying process. Only because of Mr. Zubair Karim I got a car that I always wanted stuff that I needed in my car. He is a awesome dealer because he took care of everything (buying process) just like a parent. When we ask something to our parent they do their best to get it done for us. Me and my family are really thankful for the work he had done for us. Thank you Mr.Zubair Karim. Really Appreciated!!! More
by Musharf
Employees Worked With
August 24, 2014
Good buy I bought a vehicle recently from Patrick and he was very friendly and willing to provide what you want. Their finance department was very quick to pro I bought a vehicle recently from Patrick and he was very friendly and willing to provide what you want. Their finance department was very quick to process all the necessary documents. After I signed for the vehicle, Joe explained equipment and how to use them properly. I enjoyed shopping in Oakbrook Toyota. More
by paeteck
August 23, 2014
VERY satisfied !!!! We continue to be extremely happy with our new car purchase. Zubair, George & Joe (and everyone) have treated us like family over the past 14 years. We continue to be extremely happy with our new car purchase. Zubair, George & Joe (and everyone) have treated us like family over the past 14 years. We would not go to any other dealership! More
by penguinjms
August 23, 2014
Another Great Experience We have recently made our third purchase with Oakbrook Toyota and continue to have a great experience with this team. Not only are we thrilled with ou We have recently made our third purchase with Oakbrook Toyota and continue to have a great experience with this team. Not only are we thrilled with our 2014 Rav 4, but more specifically, enjoy working with Doug and Alex. We don't even consider another dealership or sales team. More
by Rav4Jeff
August 23, 2014
Quick and easy After looking on line at several Toyota dealers, we chose Oak Brook Toyota. We knew what we wanted and our experience was quick and easy. After looking on line at several Toyota dealers, we chose Oak Brook Toyota. We knew what we wanted and our experience was quick and easy. More
by joecross123
Employees Worked With
Patrick O'Day
August 22, 2014
good experience I bought a used Toyota Camry one week ago and it was a good deal. The price is reasonable and the car is in a good shape. Doug is very friendly and re I bought a used Toyota Camry one week ago and it was a good deal. The price is reasonable and the car is in a good shape. Doug is very friendly and really cares about his customers. I highly recommend Oakbrook Toyota. More
by danyang
Employees Worked With
Cesar Meraz, Doug Macias
August 22, 2014
Doug Macias is the best This place was amazing. They gave me the price I wanted and gave me agreat price on my trade in. Doug worked hard to make me happy and knew so much a This place was amazing. They gave me the price I wanted and gave me agreat price on my trade in. Doug worked hard to make me happy and knew so much about all the vehicles. I bought a 2014 Prius and love it so far More
by Benji fetch
Employees Worked With
Doug Macias
August 21, 2014
"Great customer service" Last week we visited Oakbrook Toyota, looking for a used car-undecided what model to go with. Billy Torain was the first person who greeted us at the Last week we visited Oakbrook Toyota, looking for a used car-undecided what model to go with. Billy Torain was the first person who greeted us at the parking lot-frankly, we couldn't ask for the better salesperson over there. He is a new, great asset to Oakbrook Toyota. Billy's outstanding customer service, knowledge, friendly and simply human approach to us,helped to go through car buying process very simple and pleasent.Thanks to great effort of Steve Niechcielski-finance manager, we were able to buy Chevy Equinox (had bad and complicated credit history). It was a great pleasure to meet and deal with Billy T.Would definitely recommend to everybody. More
by Emily&Jack
Employees Worked With
Billy Torain, Cesar Meraz, Steve N
August 19, 2014
Very friendly and excellent service I would really recommended this very special place to buy a car, All my questions were answered , treated very nicely, professional and patience . Mr I would really recommended this very special place to buy a car, All my questions were answered , treated very nicely, professional and patience . Mr D, Macias explained to me everything what I needed to know with smile and knowledge. More
by Moniczka
Employees Worked With
MR Phil Brackmann, Doug Macias
