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Ocean Cadillac

Miami, FL

4.5
1,477 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,477 reviews

August 07, 2025

Great place I realy enjoyed the service here and I will definitely be back for all my vehicle needs here in the future. Thank you so much again and I also recommend more customers to bring their vehicle he More

by LOMBROZOMIC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Baster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

August 06, 2025

Excellent service! They made the entire process go smooth. Zachary, Anthony and Jesse you all worked as a team and made it happen! You are all the best. Thank you for y More

by JO_ARRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Aug 06, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

August 06, 2025

Efficient and professional I drove to the service, immediately available and gave me the appointment for next day, car was delivered as expected More

by GIORGIO.FHI
Recommend Dealer
Yes
Aug 06, 2025 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

August 05, 2025

Excellent service at Ocean Cadillac! Professional, fast, friendly, and very helpful — highly recommend this dealership! More

by REGINA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

August 05, 2025

Great customer service, very helpful. I did not like the fact that I had to pay $571 for a battery that I could pick up somewhere else for 345. More

by lturner4020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 05, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

August 02, 2025

When I bought the Escalade, I was told it came with a full warranty. But when I tried to use the warranty, I was denied. How does that make sense? More

by REGINA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Ocean Cadillac responded

Regina, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. General Sales Manager - Jack Mitrani (954) 471-2704

August 02, 2025

Everything was perfect with our service appointment. Just oil change and maintenance. Orlando was great as well as the rest of the staff. More

by Marylin and John Liappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando in service
Aug 02, 2025 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

July 31, 2025

I like on time appointments. You were that.what needed to be done, complete in a professional manner. More

by boblwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. Service Manager - Fabio Arciero (954) 993-9242

July 22, 2025

The service was professional from start to finish. Everyone was knowledgeable and very, VERY courteous. More

by SCATHERINEGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. Service Manager - Fabio Arciero (954) 993-9242

July 22, 2025

Orlando Daniel and Odalis were ready to help as soon as I arrived. They offered a loaner and the vehicle was repaired and washed upon my arrival. Great communication and customer service More

by jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Baster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando, Odalis
Jul 22, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Manager - Fabio Arciero (954) 993-9242

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