Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,433 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
Contact Dealership
View Awards

17800 Ipco Rd

Miami, FL

33162

Directions

By Type

Showing 1,433 reviews

May 02, 2025

From when we arrived the experience was great. Karina took the time to allow us to do two test drives and during those drives she explained the different features and functions each car had. She w More

by PABLO_SALAZAR
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Dehring
Report | Print
May 02, 2025 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac! General Sales Manager - Jack Mitrani (954) 471-2704

May 01, 2025

Friendly service. Hour and one half wait time for car wash is only downer. This is always the issue when ever I bring the car for service ?? More

by nsedelcup
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Molina
Report | Print
May 01, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Fabio Arciero (954) 993-9242

April 30, 2025

Excellent service highly recommended they treat you like you part of the family 5 star dealer More

by HERNANYOLI1424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Baster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. General Sales Manager - Jack Mitrani (954) 471-2704

April 30, 2025

If you want ripped off, this is the dealer. Marking up a 165k Escalade to 212k to xxxx customers. Run from this dishonest dealer as fast as you can. Any dealers adding their garbage "dealer adj More

by Onemusicfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Baster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. General Sales Manager - Jack Mitrani (954) 471-2704

April 29, 2025

Took three visits and 2 warranty deductibles to figure out a clicking in the front suspension. Vehicle arrived with zero dash lights on but after service tire pressure sensor light is on... Bottom Line Ve More

by juan.scott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Ocean Cadillac responded

Dear Mr. Scott, Thank you for taking the time to share your experience. I'm truly sorry to hear that your visit did not meet expectations and that you're still encountering issues after your service. Regarding the tire pressure warning light, I understand it came on shortly after the vehicle was returned to you. I would be happy to personally inspect it and ensure everything is working as it should. Your satisfaction is very important to us, and we want to make this right. Please feel free to contact me directly at Fabio.Arciero@oceancadillac.com or call me at 954-993-9242 so we can schedule a time that works best for you. Sincerely, Fabio Arciero Service Director Ocean Cadillac

April 27, 2025

My service advisor Orlando Mancina was great. He kept us up to dare in the progress of our vehicles and was very cortios and friendly More

by itelfeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

April 24, 2025

Great service and attention to detail! Highly recommend; good turnaround time. Great employees who are in contact with you at all times during the service. More

by María L Giani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Report | Print
Apr 24, 2025 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Service Manager - Fabio Arciero (954) 993-9242

April 23, 2025

Everything was great but I ve asked for a shuttle and I didn’t had More

by BENJAMIN.HAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Ocean Cadillac responded

Benjamin, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 19, 2025

Sales man was courteous ,it was a good sales not an all day process. finance process was a piece of cake as well. More

by SWEETLADYG214
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
Report | Print
Apr 19, 2025 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, we look forward to having you as a valued customer for many years to come! Service Manager - Fabio Arciero (954) 993-9242

April 12, 2025

Excellent service I love the professionalism how fast they sit my service I recommend them More

by CRA185A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

1
2
3
...
144