Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
1,505 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
Contact Dealership
View Awards

17800 Ipco Rd

Miami, FL

33162

Directions

By Type

Showing 1,505 reviews

August 30, 2025

Sales team was very accommodating and helpful but I don’t feel like I was given enough info / assistance navigating the features of the car. Also had a very bad experience with a defect that still hasn’t More

by James Paul Sahnger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lombrozo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary DePietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugenio Sarria
Report | Print
Sep 01, 2025 -

Ocean Cadillac responded

James, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. General Sales Manager - Jack Mitrani (954) 471-2704

August 29, 2025

Ocean Cadillac was fantastic—Adriana made the process smooth, fast, and easy. Very professional and positive experience. Thanks! More

by ALMIR.SMAJIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

August 28, 2025

It was great, everything I needed for attended to! Word go back again. Also , I would recommend my friends to go to this dealer. More

by RYAN.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

August 24, 2025

Best customer service and dealership in Miami, Florida! They truly go above and beyond to make sure customers get the very best. The experience was smooth, professional, and friendly from start to finish. More

by OZUNIGA1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Baster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2025 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! General Sales Manager - Jack Mitrani (954) 471-2704

August 23, 2025

Nice people , good work , they do the best they can do considering the amount of cars that come More

by rakocevic.predrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Aug 23, 2025 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Manager - Fabio Arciero (954) 993-9242

August 23, 2025

When I leased this car the sales person knew very little on how to lease a car. We were there hours later than we should have been. I took it in for service recently and the rep I dealt with dropped the More

by DJDIVERDOWN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember their names
Report | Print
Aug 26, 2025 -

Ocean Cadillac responded

Dear DJDIVEDOWN, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, both during your lease process and your recent service visit. The delays, lack of communication, and inattentive service you described do not reflect the standards we strive to maintain for our customers. We take your comments seriously and will be addressing them directly with our team to ensure this does not happen again. Your time is valuable, and we regret that we did not provide the efficient, attentive, and professional experience you deserve. I would appreciate the opportunity to speak with you personally so we can better understand your concerns and work toward regaining your trust. Please feel free to contact me directly at 954-993-9242 or Fabio.Arciero@oceancadillac.com. Thank you again for your feedback, and I hope we have the chance to serve you better in the future. Sincerely, Fabio Arciero Service Director Ocean Cadillac

August 22, 2025

Complete gentleman excellent service very happy with purchase I had a wonderful experience Very satisfied More

by BRIANMORGENSTERN1
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Dehring
Report | Print
Aug 22, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! General Sales Manager - Jack Mitrani (954) 471-2704

August 21, 2025

Amazing assistance and service Alex was so helpful on the decision of the car we choose. All the details of the vehicle were very well explained. More

by Management3
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Dehring
Report | Print
Aug 21, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. General Sales Manager - Jack Mitrani (954) 471-2704

August 21, 2025

Amazing assistance and service Alex was so helpful on the decision of the car we choose. All the details of the vehicle were very well explained. More

by Management3
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Dehring
Report | Print
Aug 21, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! General Sales Manager - Jack Mitrani (954) 471-2704

August 21, 2025

Amazing assistance and service Alex was so helpful on the decision of the car we choose. All the details of the vehicle were very well explained. More

by Management3
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Dehring
Report | Print
Aug 21, 2025 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! General Sales Manager - Jack Mitrani (954) 471-2704

1
2
3
...
151