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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,176 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,176 reviews

April 10, 2024

Quick and reliable service I can count with a very busy life. Orlando is always friendly and accessible. More

by nparra88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Apr 10, 2024 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
April 05, 2024

The best service, see Jason Raffo. PERIOD! This GUY REALLY this knows his stuff...and knows his way around warranty companies. More

by Tyliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Raffo
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Apr 07, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Jason here at Ocean Cadillac. We appreciate your business and hope to see you again soon!

Helpful
April 02, 2024

Cadillac is always the best choice to get his oil change and verification on his car to make sure that he is safe when driving his vehicle thank you for your courteous employee have a great day Camille Burn More

by CAMILLEBURNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Camille, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
April 02, 2024

This is an excellent dealership. They were able to diagnose and resolve an engine issue that another dealership was unable to resolve. The service manager Jimmy Is very knowledgeable More

by LSCHIAFFINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jimmy delivered such a great experience!

Helpful
April 02, 2024

Great experience dealing with this dealership. Made the experience fun and exciting. Would recommend to anyone. More

by s.d.johnson12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

Helpful
April 01, 2024

Zach and Jacob were amazing and I’m coming back after my lease ends to buy a new one. They know how to treat people! Best car buying experience. More

by adrianoribeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Ocean Cadillac responded

It's great to hear that Zach and Jacob were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

Helpful
April 01, 2024

I have a 2023 Hummer. I requested the service department to pick up the vehicle and give me a loaner car. I was told the vehicle would be picked up at 8:00 today. The driv More

by robert
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Ocean Cadillac responded

Robert, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
April 01, 2024

Jesse is one of the best salesman I ever worked with. I have purchased many cars in my life and so far Jesse is the best!!!! He is honest and works very hard to get you want you want at a good price. H More

by Agrant004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Ocean Cadillac responded

It's great to hear that Jesse was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

Helpful
March 31, 2024

They lease a car CT5 to me and almost I kill my self inmediatamente when I star to drive the car Computer and brake go down I don’t want this car anymore they have the car en posesión Is Return More

by Leila barkoczi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maritza De Los Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Ocean Cadillac responded

Thank you for providing this feedback, Leila, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
March 30, 2024

Adriana is one the best Service Advisor you have working for your company.. She understands the client request and needs. More

by RAJNEEL.CONHYEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adriana met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

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