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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
1,509 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,509 reviews

September 03, 2025

Someone you can trust with your car it has very good location and the facilites are amazing More

by normaaguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando castellon
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Sep 03, 2025 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Manager - Fabio Arciero (954) 993-9242

August 31, 2025

This is the 4th time i take my car to get it fix because is shaking ... they charge my insurance and charge me a co-pay 3 times and the problem still not fix... I left my car there Thursday and they haven More

by Marcia Loja Loyola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not say
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Sep 04, 2025 -

Ocean Cadillac responded

Marcia, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. General Sales Manager - Jack Mitrani (954) 471-2704

Sep 04, 2025 -

Ocean Cadillac responded

Marcia, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. General Sales Manager - Jack Mitrani (954) 471-2704

August 31, 2025

I was attended to quickly, excellent service and personalized attention, I highly recommend this dealer. More

by JORSO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Fabio Arciero (954) 993-9242

August 30, 2025

Good service, friendly people (sellers and financiers), nice place, ager to help you buy or lease your vehicle. I will return for my next vehicle. More

by JCABELLAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugenio Sarria
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Aug 30, 2025 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. General Sales Manager - Jack Mitrani (954) 471-2704

August 30, 2025

Sales team was very accommodating and helpful but I don’t feel like I was given enough info / assistance navigating the features of the car. Also had a very bad experience with a defect that still hasn’t More

by James Paul Sahnger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lombrozo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary DePietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugenio Sarria
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Sep 01, 2025 -

Ocean Cadillac responded

James, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. General Sales Manager - Jack Mitrani (954) 471-2704

August 29, 2025

Ocean Cadillac was fantastic—Adriana made the process smooth, fast, and easy. Very professional and positive experience. Thanks! More

by ALMIR.SMAJIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

August 28, 2025

It was great, everything I needed for attended to! Word go back again. Also , I would recommend my friends to go to this dealer. More

by RYAN.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

August 24, 2025

Best customer service and dealership in Miami, Florida! They truly go above and beyond to make sure customers get the very best. The experience was smooth, professional, and friendly from start to finish. More

by OZUNIGA1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Baster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! General Sales Manager - Jack Mitrani (954) 471-2704

August 23, 2025

When I leased this car the sales person knew very little on how to lease a car. We were there hours later than we should have been. I took it in for service recently and the rep I dealt with dropped the More

by DJDIVERDOWN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember their names
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Aug 26, 2025 -

Ocean Cadillac responded

Dear DJDIVEDOWN, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, both during your lease process and your recent service visit. The delays, lack of communication, and inattentive service you described do not reflect the standards we strive to maintain for our customers. We take your comments seriously and will be addressing them directly with our team to ensure this does not happen again. Your time is valuable, and we regret that we did not provide the efficient, attentive, and professional experience you deserve. I would appreciate the opportunity to speak with you personally so we can better understand your concerns and work toward regaining your trust. Please feel free to contact me directly at 954-993-9242 or Fabio.Arciero@oceancadillac.com. Thank you again for your feedback, and I hope we have the chance to serve you better in the future. Sincerely, Fabio Arciero Service Director Ocean Cadillac

Aug 26, 2025 -

Ocean Cadillac responded

Dear DJDIVEDOWN, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, both during your lease process and your recent service visit. The delays, lack of communication, and inattentive service you described do not reflect the standards we strive to maintain for our customers. We take your comments seriously and will be addressing them directly with our team to ensure this does not happen again. Your time is valuable, and we regret that we did not provide the efficient, attentive, and professional experience you deserve. I would appreciate the opportunity to speak with you personally so we can better understand your concerns and work toward regaining your trust. Please feel free to contact me directly at 954-993-9242 or Fabio.Arciero@oceancadillac.com. Thank you again for your feedback, and I hope we have the chance to serve you better in the future. Sincerely, Fabio Arciero Service Director Ocean Cadillac

August 23, 2025

Nice people , good work , they do the best they can do considering the amount of cars that come More

by rakocevic.predrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Aug 23, 2025 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Manager - Fabio Arciero (954) 993-9242

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