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Ocean Cadillac

Miami, FL

4.5
1,428 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,428 reviews

June 12, 2024

I appreciate to Michael Lombrozo for a great customer service. He made sure the vehicle was ready for the day I needed it. More

by zeledonmartha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us, Martha. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2024

The service center was very professional and efficient. They were able to arrange transportation and pick up. More

by Cfindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

June 10, 2024

The reason for this review is I’ve been trying to get a refund on a bad tire warranty that was sold to me by the finance dept and if you look back in the reviews Mr Franly Machado reached out after my revi More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franly machado, Jimmy Pena
Jun 11, 2024 -

Ocean Cadillac responded

Peter, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 05, 2024

Very good attention and soecial treamtment , it is a place where you feel at home, you have fun and you learn with the professionals who work there thank you . More

by MUSTELIERBORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Jun 05, 2024 -

Ocean Cadillac responded

Thank you! Orlando and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

June 04, 2024

SERVICE WAS EXCELLENT. FROM START TO FINISH. THE DEALERSHIP WAS CLEAN AND INVITING. OUR SALES GUY JACOB WAS GREAT. HE DELIVERED THE CAR TO THE HOUSE AND SPENT AT LEAST 2HRS More

by powint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. Jacob and our team appreciate your business and hope to see you again soon!

June 04, 2024

Orlando at the service are was super friendly and diligent! Thank you! On the other side zero recommended as a Dealer. More

by de
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza De Los Santos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear that Orlando and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 03, 2024

Michael was amazing. your finance team, is terrible. I wired cash for payment of car and it took you over 48 hours to confirm wire even though my bank confirmed withi More

by BAYLEYMICHAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 03, 2024

Everything was very simple, the seller and the financier are very professional. I recommend it. More

by geilyarlet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Diaz, Dayan Garcia
Jun 03, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 03, 2024

Came in to purchase a used car. Everyone I spoke with was very friendly and took care of me. Will absolutely be back. More

by Coreyeckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Lopez, Bradley Corona, Raymond Figueroa
Jun 03, 2024 -

Ocean Cadillac responded

Hi Corey: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2024

We are so grateful for Andres and Zachary! They both worked hand in hand to make sure we’d get a deal on our car. We came in ready to purchase a vehicle and both of them worked hard to meet ou More

by TAIRAXDELGADO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Ortiz
Jun 03, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Andres and Zachary here at Ocean Cadillac.

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