Ocean Cadillac

I told Orlando my gear shifter broke and sent in pics on 12/8. He told me it would take a few days. I received a text next week saying to track my progress of my repair. No one called and they did not hav 12/8. He told me it would take a few days. I received a text next week saying to track my progress of my repair. No one called and they did not have my car. When I followed up the following week, part was still not in & repair was closed. A month later and you guys are asking for a review on a repair you never did. More

Enrique is a very hard-working and knowledgeable sales person. He was willing to spend a significant amount of time with us going over the vehicle and helping us with the entire experience. Overall we had person. He was willing to spend a significant amount of time with us going over the vehicle and helping us with the entire experience. Overall we had a very positive experience with Ocean Cadillac and with the help of the general manager, Victor, we were able to get our dream vehicle. More

Orlando Castellon was very communicative , cordial and helpful throughout the Service of my Escalade which required multiple visits due to a wait on parts to complete everything. I appreciate the tota helpful throughout the Service of my Escalade which required multiple visits due to a wait on parts to complete everything. I appreciate the total Professional Services rendered Sincerely, Jm More

Purchased a pre-owned non-Cadillac vehicle. Although I might be the cheapest customer ever in the history of Ocean Cadillac, all staffs were quite polite to me. Totally different from Toyota ne Although I might be the cheapest customer ever in the history of Ocean Cadillac, all staffs were quite polite to me. Totally different from Toyota near by, I purchased a brand-new vehicle, was so frivolous and rude. The sales person at Ocean Cadillac, Anastasia, was quite nice person and so comfortable to deal with. She even reached out to me several times after the purchasing for “after-care”. I will definitely consider of purchasing a Cadillac from her for the next occasion. More

Very helpful and made the process super easy. I would do it again with him I would do it again with him More

This dealership has abysmal customer service and management and I will never bring my vehicle or business back here. management and I will never bring my vehicle or business back here. More

It’s always a pleasure dealing with Victor Lopez. This is the 3rd Cadillac I have bought from him. He makes the transaction so easy. The sales person Maritza was so nice to work with. She made the This is the 3rd Cadillac I have bought from him. He makes the transaction so easy. The sales person Maritza was so nice to work with. She made the transaction so smooth and stress feee. More

Orlando was polite and professional. I received quick quality service. He was informative AND made sure I was satisfied I received quick quality service. He was informative AND made sure I was satisfied More

Satisfied with service and their promptness. Orlando was very helpful and kept me a-braised with service. Orlando was very helpful and kept me a-braised with service. More

The service was OUTSTANDING! Jesse assisted me with leasing my new Cadillac; and, the entire process was seamless. Jesse assisted me with leasing my new Cadillac; and, the entire process was seamless. More