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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,429 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,429 reviews

June 09, 2023

very professional and nice seller person good excellent explanation of the car I was buying More

by carlosalvarez5466
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atara Dallas
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Jun 09, 2023 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

June 09, 2023

Great service department! They are very attentive, professional and very nice people to deal with! The service writers are excellent! More

by COCOPLUMBJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna service department, Jimmy Pena
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Jun 09, 2023 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2023

Great service, Dealer has a great customer services, I will comeback for a future purchase thanks you. More

by BELFAST1670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 08, 2023

Great service, Dealer has a great customer services, I will comeback for a future purchase thanks you. More

by BELFAST1670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

June 08, 2023

Michael did everything he could to get the deal and we did. Great service…highly recommended More

by Etienne Sabino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
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Jun 08, 2023 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 07, 2023

Purchased an Escalade V series from Ocean Cadillac. I had to wait for this bad boy a couple of months but Jesse and Jeremy were very professional. They kept me informed through the manufacturing proces More

by Carlos
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kelley, DAS Admin, Hugh Okoye, Jeremy Bonilla
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Jun 08, 2023 -

Ocean Cadillac responded

Thank you for the 5 star review. We appreciate your business and are thrilled that Jesse and Jeremy were so professional. Congratulations on your Cadillac Escalade V series! We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

June 07, 2023

Very disappointed in this dealership. Very unprofessional. Treated me like a lamb for the slaughter. Sales representative was just a puppet of the manager. No follow up call. They More

by Roygbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rios
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Jun 08, 2023 -

Ocean Cadillac responded

Hi Roygbar, I am truly sorry you feel the way you did. I would like to speak with you regarding this and see why you feel this way. Your words are very upsetting to me as the General manager. Please feel free to call me anytime to discuss this on my cell 954-295-3797. Thank you and I look forward to hearing from you. Matt Wahnon General Manager 954-295-3797

June 07, 2023

David Ley was wonderful as were his colleagues it was like dealing with family! This is my fifth dealing with them. More

by ORLYADLER
Recommend Dealer
Yes
Employees Worked With
Hugh Okoye, Matt Wahnon, Baho Agbas, David Lay
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Jun 08, 2023 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

June 05, 2023

Had great customer service. Luis was very attentive and courteous. Purchasing the vehicle was quick. More

by rfrivero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rios
Report | Print
Jun 06, 2023 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. Luis and our team appreciate your business and hope to see you again soon!

June 01, 2023

Bad service all the way , from beginning to the end disappointment. Never had so bad experience More

by DARIOPERETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Pena
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Jun 06, 2023 -

Ocean Cadillac responded

Thank you for this feedback, Dario. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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