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Oklahoma City Volkswagen

Oklahoma City, OK

4.5
1,344 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,344 reviews

May 05, 2021

This was quick, easy and fast transaction. Mario was easy to work with and it was nice to see Joey helping my new salesperson Oscar along with the process. More

by btwelves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, Mario Fails, Joey Threet
May 05, 2021 -

Oklahoma City Volkswagen responded

Thank you for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oklahoma City Volkswagen! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 04, 2021

Quick and friendly service. My needs were met 100% Also picked up a freshly washed car, so that was nice. Loved being able to pick and choose service recommendations from my phone. Thank you! More

by gabbylong7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
May 04, 2021 -

Oklahoma City Volkswagen responded

Gabby, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 04, 2021

Service writer helped in every way possible, and was cost conscious/aware. The work was done proper and I appreciated the courtesy and convenience of the overall transaction. More

by RHAYS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Oklahoma City Volkswagen responded

Thank you for your business and this review. We're happy to hear Brian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 04, 2021

Service rep was friendly and informative. Service was fast and thorough. Customer wait room was comfortable, and well appointed. We always have a good experience with our car here. More

by sammelane
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick
May 04, 2021 -

Oklahoma City Volkswagen responded

Sam, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 03, 2021

Once again, as always, Dave, Tammy and Brian provided excellent customer service! We are always treated with courtesy and greeted with smiles (under masks). Thanks again! More

by ANDY.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Beauclaire, Tammy Chadwick
May 03, 2021 -

Oklahoma City Volkswagen responded

Thank you, Andy! Dave, Tammy and Brian appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

May 03, 2021

Great service and communication, especially with the provided videos and explanations. Much better than any experience I ever had at Fowler in VW. Will never return to them. OKC VW was top notch. More

by aaronsmathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Oklahoma City Volkswagen responded

Thank you so much, Aaron, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

April 27, 2021

Okc VW service Department has always taken care of us on both VW's that we own. The service team is always professional and friendly More

by D. Laidley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick
Apr 27, 2021 -

Oklahoma City Volkswagen responded

Thanks for your review! We're so pleased to hear that you trust us with both your VWs. We sincerely value your business and look forward to your next visit! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

April 27, 2021

AS per usual the team at OKC VW took great care of myself and the vehicle I purchased there 14 years ago. I am always happy to when I leave knowing my vehicle was well looked after!!1 More

by BOLSHOICHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Chadwick
Apr 27, 2021 -

Oklahoma City Volkswagen responded

Thanks for taking the time to leave us a review, Chris! It means a lot that you've trusted us with your vehicle for so long, and we always enjoy having you at the dealership! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

April 27, 2021

Bad service and my car is still leaking fluids. The problem was never fixed I been there 3 times for the same fluid leak. Problem has not been solve More

by tony7953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time and giving us a review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top notch experience. Based on your review we did not meet your expectations nor our. At this time we need more information. Please email us your name and contact information at wecare@okcvw.com and a member of our team will reach out to you directly. Thank you for trusting OKC VW with your automotive needs and we look forward to hearing from you soon. Respectfully, Team OKC VW

April 26, 2021

I had an amazing, hassle free experience! Rio was super helpful and answered any questions I had without difficulty. I was provided the ability to email my information without any difficulty while I was at More

by JanieDBarrios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bridwell, Mario Fails, Rio Del-Rio
Apr 27, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for taking the time to share your feedback with us, Janie. We are delighted to learn about your positive experience working with Rio, and congratulations on your new VW! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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