Olathe Dodge Chrysler Jeep RAM

Took my truck in for regular maintenance and a standard oil change. Crew called me and said my plastic oil cap (previously done by a dealer) was seized on and couldn’t be taken off. Told me they had to bre oil change. Crew called me and said my plastic oil cap (previously done by a dealer) was seized on and couldn’t be taken off. Told me they had to break it off and charge me for the $45 part plus an extra $110 (half of their hourly maintenance rate of $220) claiming it took 30 minutes to get it broken off. They also have a statement when you sign that says they can charge you up to $69.99 for what to me sounds like no reason. When I noticed they charged me for it I said, “so this must be negotiable?” and they took it off my charges. Everytime I have been to this dealer they have “found” problems and charged me more than I was promised. They have a misleading software that sent me a text saying each of my services was between $80-100 more than promised, even though that wasn’t true at payment. A multipoint inspection is a free service they include in the service where they just run though a checklist making sure everything is functioning properly, but as soon as I got home I saw that my taillight was out. I called back and they told me that it sounded like a wiring issue and I could bring it back in and do a diagnosis test first which would cost $100-200. I went to my local mechanic and he replaced the bulb in 5 minutes for $15. I’ll let my experience guide you in making your decision on whether or not you go to this dealer. For me, I will never be going back. More

Don’t take care of customer after the sale they got what they wanted leave the customer to figure everything else out. they wanted leave the customer to figure everything else out. More

good job good job good job good job good job good job good job good job good job good job More

Scheduled a recall to replace the high pressure fuel pump on my 2021 diesel wrangler and the required part had not been ordered. Second go around everything went smoothly after making sure to ask them to ord on my 2021 diesel wrangler and the required part had not been ordered. Second go around everything went smoothly after making sure to ask them to order part prior to service visit. More

This is our second jeep that my wife and I has purchased from Olathe Dodge. Both times Mike Powers has been our sales agent. Our experience with Olathe Dodge has been great both times. Mike Powers is awesom from Olathe Dodge. Both times Mike Powers has been our sales agent. Our experience with Olathe Dodge has been great both times. Mike Powers is awesome! He showed us exactly what we were looking for and more. We love both our jeeps and will continue purchasing from Olathe Dodge. We strongly recommend checking Olathe Dodge out if you’re looking to buy a car. ⭐️⭐️⭐️⭐️⭐️ More

Had a great experience for my first time there! I was in and out for my oil change and tire rotation. I was in and out for my oil change and tire rotation. More

Was a good car buying experience. Jon was super helpful and knowledgeable about the Ram truck. Jon was super helpful and knowledgeable about the Ram truck. More

Very poor communication and didn't charge the correct rates till it was brought up to an asst service manager. rates till it was brought up to an asst service manager. More

I was treated well and everyone I interacted with was very professional and generally caring about anything I needed. very professional and generally caring about anything I needed. More

There was very litte communication between me and Adam, I still have a low tire light on. still have a low tire light on. More