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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

4.1
6,136 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,136 reviews

May 07, 2024

Took close to 3 hours which seemed quite long. I woul not recommend waiting on service. More

by Jeff.Minelli
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Jeff, thank you for the review. We apologize for the long wait you experienced during your recent visit and hope you'll allow us the opportunity to provide you with more efficient service in the future. Respectfully, Tony Acock - Service Manager - 9137803700

May 07, 2024

Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an More

by Cameronludwig0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Acock, Kassidy Kroesen, Rainer Moje, Joshua Scudder, Jesse Venzor, Cameron Peters, Gregg Shull
May 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 07, 2024

Nice, professional folks who are respectful and quick to service. Thank you have a great day More

by chastainracing88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite, Kassidy Kroesen, Rainer Moje, Joshua Scudder, Jesse Venzor, Cameron Peters, Gregg Shull
May 07, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

May 06, 2024

Mike was great! He was straight forward, direct and honest. Very knowledgeable and answered every question we had. No runarounds. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Lawyer
May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Jason, it's great to know that Mike provided you with a 5-star experience at Olathe Dodge Chrysler Jeep Ram. Thank you for choosing us! We'll see you next time. Safe travels!

May 06, 2024

Mike Powers was great. He had the truck I wanted to look at out and ready for me to test drive. Very respectful. He even took the time to help me transfer my things from my More

by Shelia_g_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Posey
May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Shelia, it's great to know that Mike was able to provide you with such a positive experience at Olathe Dodge Chrysler Jeep Ram. We're glad he could assist in making your transition from old truck to new as smooth as possible!

May 06, 2024

Chipped wheel. Brought in for repair left with color mismatched flat finish. This was done by an outside vendor. Even though I was not happy with the outcome, Tony More

by JEFFASLOOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Kassidy Kroesen
May 07, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and would like the opportunity to discuss this situation with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Tony Acock - Service Manager - 9137803700

May 05, 2024

I always get our cars serviced there, but recently the service advisors have changed from helpful to upsell. So I am not sure I will be using your service department More

by LUCIANA.SETTLEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Luciana, I'm sorry to read that your recent experiences with our service advisors haven't met your expectations. We aim for transparency and helpfulness in all interactions, not upselling. Your feedback is valuable as we strive to improve our services. If you're open to discussing this further, please reach out at any time - I'd like the opportunity to regain your trust in us. Thank you, Tony Acock - Service Manager - 9137803700

May 05, 2024

Did a good listening to our concerns and fixing the same day. Car drives much better. More

by g2k2hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock
May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience! We're glad your vehicle is running much better now and we hope you won't hesitate to reach out if our Olathe Dodge Chrysler Jeep Ram team can be of service again in the future!

May 04, 2024

Joshua was very helpful and took the time to help me out for things figured out More

by afernandez.ortiz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

May 04, 2024

One of the best experiences I have ever had trying to buy a car, friendly people and very helpful More

by seanthomaslloyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lawyer, Les Saunders
May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Sean, Thank you for the wonderful review! The Olathe Dodge Chrysler Jeep Ram team looks forward to seeing you again!

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