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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

Overview
Employees
Reviews
4.1
6,130 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,130 reviews

May 02, 2024

Jesse was aswsome ! !! He is very professional with his work!!! Great Job !!! A great experience overall. More

by msdeiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Acock, Jesse Venzor
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May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to read about your positive experience and we appreciate the kind words! It's great to know that you found our team professional and efficient. We strive for such a service. If there are any other ways we can assist you, feel free to reach out to Tony Acock - Service Manager - 9137803700. Thank you!

May 02, 2024

Very poor communication and customer service. I had to call to get my own updates and most of the time had to leave a message. After not getting responses, I would have to go to the dealership in More

by nicholas.mcwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Nicholas, I'm sorry to hear about your experience. This is not the level of communication and service we aim for. We understand how important it is to keep our customers updated especially when their vehicle's condition is involved. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Tony Acock - Service Manager - 9137803700

May 01, 2024

The service went smooth and was exactly what I was expecting. A great experience overall. More

by krazyjhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear it! Thank you for being an Olathe Dodge Chrysler Jeep Ram customer!

May 01, 2024

This is our 4th new vehicle from Olathe DCJ. Always a good sales experience I recommend them often More

by 3fignewtons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Espitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Turner
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May 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your continued support and trust in us! We look forward to your next vehicle purchase! - Olathe Dodge Chrysler Jeep Ram

May 01, 2024

Raymond was super nice and kind. He was very attentive to the needs of my car. He is very professional with his work. Thanks Raymond! More

by veracoleman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Aranda
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May 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Vera, it's great to know that Raymond provided attentive and professional service for your car at Olathe Dodge Chrysler Jeep Ram. Thanks for the shout-out!

May 01, 2024

The friendly people that I’ve dealt with, that’s why I came back to get another Jeep Grand Cherokee. More

by MARK120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Kassidy Kroesen
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May 02, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad you came back for your Grand Cherokee, Mark! Thank you for coming to Olathe Dodge Chrysler Jeep Ram!

May 01, 2024

Great dealership. Very friendly and professional people. Found my dream car immediately and had a deal within an hour! More

by hersch.enterprises
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Posey, Dawson Leimkuhler
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May 02, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to know that you found your dream car at Olathe Dodge Chrysler Jeep Ram! Our team is always here to provide friendly and professional service. Thanks for the great review!

May 01, 2024

Don’t care about customers, 4 attempts to fix simple things with warranty on low mileage. More

by kit.yeremenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
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May 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Kit, We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We hope that you will reach out to discuss these concerns with us. Thank you, Tony Acock - Service Manager - 9137803700

April 30, 2024

worst dealership to take your vehicle to. went in for the transmission making a whining sound. same as before when another dealer replaced the transmission. was told something accessory driv More

by The dude
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
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Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience with the transmission issue. We strive for transparency and accuracy in all our services, so it's disappointing that we didn't meet those expectations this time. However, I'm glad to know Kassidy was able to provide excellent service during your visit. If you'd like us to look into this further or have any other concerns, please reach out. Thank you, Tony Acock - Service Manager - 9137803700

April 30, 2024

This is my third time doing service with you, oil change, battery replacement, and tire replacements and all 3 services took 3 hours on different occasions. Extremely dissatisfied by the timely response to s More

by ely24gom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Acock
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Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to see that your experiences with our service department have not met expectations. We understand how valuable time is and we apologize for any inconvenience caused by these delays. Your feedback will be used to improve our services moving forward, and if you'd like to discuss this further or need assistance in the future, please don't hesitate to reach out. Thank you, Tony Acock - Service Manager - 9137803700

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