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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

4.1
6,127 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,127 reviews

April 29, 2024

Great car dealer and great service department, will definitely be coming back to purchase another vehicle More

by camaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Joshua Scudder
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a great experience with us at Olathe Dodge Chrysler Jeep Ram! We look forward to assisting you again in the future. Safe travels until then!

April 29, 2024

Mike made the process of buying a truck extremely easy. He took the time to listen to what our needs were and was able to locate a few vehicles that would fit. Mike was honest and did not pressure us into More

by Paula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Posey
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Paula, we're glad to know that Mike was able to assist you in finding the perfect truck at Olathe Dodge Chrysler Jeep Ram. We appreciate your feedback and look forward to helping you again in the future! Enjoy your new ride!

April 29, 2024

Was kept well informed. Let me know exactly what they were going to do to my vehicle and what needed to be done in future. More

by oldmntman101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you felt well-informed about your vehicle's service needs at Olathe Dodge Chrysler Jeep Ram. We believe in transparency and we'll always keep you updated on what work is being done or will be needed down the road. Thanks for sharing!

April 29, 2024

Joshua was absolutely amazing. He really anticipated my needs and provided me with the best next steps for my vehicle!!! More

by LaMonda Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

LaMonda, we're so glad to know Joshua was able to provide you with excellent service at Olathe Dodge Chrysler Jeep Ram. We appreciate your feedback and look forward to assisting you in the future!

April 29, 2024

Communication needs a lot of improvement. I was told things that was not true. Scheduling service was was not ideal. More

by dmhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Posey, Stan Wilhite
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to see that your experience with us didn't meet expectations. We strive for clear and honest communication, so it's disappointing to learn we fell short in this area. Your feedback is valuable as we continue improving our service scheduling process too. If you'd like to discuss further or have any other concerns, please reach out directly at Tony Acock - Service Manager - 9137803700

April 29, 2024

Everything is always easy and this last trip they even washed the car which is something I didn’t count on. Great service department. More

by Dan the magazine man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Tony Acock
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting the Olathe Dodge Chrysler Jeep Ram team with your service needs, Dan! We look forward to your next visit!

April 29, 2024

Second car bought from Olathe Dodge great folks to buy a vehicle from probably will again would recommend to anyone thanks for the friendly service More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Posey
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Dan, we're glad to know you had a great experience with us at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting you again in the future!

April 28, 2024

Our jeep was in the shop for the same problem twice in 6 weeks. They couldn’t diagnose the problem. There were issues in communication, the tow service, and the diagnosis. My 17 year old daughter was str More

by tecco72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
We dealt with two of the 3 service managers after dealing unsuccessfully with Kendrick. Our first experience with Kassidy and communication was also an issue.
Apr 29, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm really sorry to read about the issues you've had with your Jeep and our service. It's important that we get things right, especially when it comes to vehicle reliability for young drivers. We'd like an opportunity to look into this further and see what can be done regarding the diagnosis of your car problem as well as any communication or tow service concerns you have experienced. Please reach out at a time convenient for you so we can discuss this in more detail - Thank You, Tony Acock - Service Manager - 9137803700

April 28, 2024

Broke car and tried to pretend they didn't rather than admit. Rude, disorganzed. This is the second major issue. Used to be a good dealership. Not anymore More

by elleweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
Apr 29, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Elleweller, I'm sorry to read about your recent experience with us. It's important that our customers feel heard and respected, so it's disappointing to see we've missed the mark here. We'd like an opportunity to learn more about what happened and try to make things right if possible - please reach out when you can. Thank you, Tony Acock - Service Manager - 9137803700

April 28, 2024

People were great facilities need modernization especially the public areas such as waiting rooms. Most quality dealers set up nice areas , with lounges TV, misc. More

by rasinsm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback and are glad to know our team at Olathe Dodge Chrysler Jeep Ram provided great service. We'll take note of your suggestions about modernizing the public areas for a more comfortable experience. Thanks!

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