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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

Overview
Employees
Reviews
4.1
6,104 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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warranty email Jacob Todd damage Per sales person defect

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Showing 6,104 reviews

January 19, 2024

Waited for service person when setting appt and returning for an appt, with 10 am appt was told it would take an hour for someone to look at my car, was told I would get 10% off and more like 7%...need to lo More

by tbutler003
Recommend Dealer
No
Employees Worked With
Rainer Moje, Rainer Moje
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Jan 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. We aim for efficiency and transparency in all our interactions, so it's disappointing to see we've missed the mark here. I'd like the opportunity to look into this further and address any billing concerns you may have - please feel free to reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

January 18, 2024

Everything went very smooth. Sales & Finance was very knowledgeable & answered all my questions. More

by kcgal2
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Jan 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting the Olathe Dodge Chrysler Jeep Ram team with your business! We appreciate you taking the time to share your experience and hope we have the privilege of working with you again in the future!

January 18, 2024

This dealership was very friendly and fast. They took a chance to help my family when we were in need. I highly recommend this dealership and Mike Powers More

by jwmayfield213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lawyer, Daryl Posey
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Jan 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi JW Mayfield! We're glad to know that our team at Olathe Dodge Chrysler Jeep Ram was able to assist you in a time of need. We'll pass your recommendation and kind words on to Mike!

January 17, 2024

Customer service is terrible. Will never use them again for my auto needs. This last visit was your 3rd strike. If asked I will recommend people do not use this dealership for More

by Chuck.Manganiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review, Chuck. I'm sorry to hear that your experiences with our team have fallen short of expectations. If there's any specific feedback you'd like to share or outstanding concerns you'd like to discuss, please feel free to contact me directly. Respectfully, Tony Acock - Service Manager - 9137803700

January 17, 2024

The service department has gotten better over time in the past 2.5 years. The communication with their customers has gotten better, and the arrogance that was before has almost all left. It's becoming a deal More

by nick.hammler
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
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Jan 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Nick, it's great to know that you've noticed improvements in our service team at Olathe Dodge Chrysler Jeep Ram. We're always working on enhancing the customer experience and your feedback is valuable for us. Thank you for your loyalty! We'll see you next time. Safe travels!

January 17, 2024

Great customer service. Sean works hard to take care of our needs. Thank you again! More

by meyertruckcenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King, Kassidy Kroesen
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Jan 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the five-star review and kind words about Sean from our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

January 17, 2024

Had my car for 2 weeks and after paying for repairs the car is not fixed. Towing it back to dealership. Very difficult to speak with anyone live. Forced to communicate through text More

by acepi007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
Report | Print
Jan 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to learn about the issues you're experiencing with your car and communication. We strive for efficient service and clear communication, so this is concerning to read. Please reach out directly so we can address these matters promptly - our aim is always customer satisfaction. Thank you, Tony Acock - Service Manager - 9137803700

January 16, 2024

Very informative I had a good experience overall at Olathe jeep. Very nice people. Both Helpful and thorough. More

by Saidntas
Recommend Dealer
No
Employees Worked With
Shawn King, Shawn King
Report | Print
Jan 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the feedback. Is there anything about your experience that prevented us from earning a five-star rating? If so, please contact me directly so that I can make sure any questions or concerns you may have get addressed. Respectfully, Tony Acock - Service Manager - 9137803700

January 15, 2024

Was good Was good experience with Jason and Ricardo Was good experience with the sales team Jason and Ricardo More

by jcarlosharo85
Recommend Dealer
Yes
Employees Worked With
Jason Espitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Espitia
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi J Carlos! Thanks for the positive feedback! We're glad to know that Jason and Ricardo provided a good experience at Olathe Dodge Chrysler Jeep Ram. Safe travels in your vehicle!

January 15, 2024

I was told to bring my car in for a recall. It has already been inspected, but the parts were not previously available. I dropped it off the night before. It was late the following day when I c More

by kjulmer
Recommend Dealer
No
Employees Worked With
Shawn King, Shawn King
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Kjulmer, I'm sorry to read about the confusion and frustration you experienced regarding your recall service. We aim for clear communication and it seems we fell short in this instance. I'd like to personally look into this matter further with you - please feel free to reach out at a time that suits you best. Thank you, Tony Acock - Service Manager - 9137803700

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