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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,325 Reviews

2,325 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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January 25, 2021

Great customer service, great communication. That’s why I’ve been a regular customer for many years. I highly highly recommend Olathe Chrysler/Jeep/Ram. More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lawyer
Jan 25, 2021 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a review! We are grateful for your longtime business here at Olathe Dodge Chrysler Jeep Ram, and we look forward to working with you for years to come!

December 31, 2020

Everything was great. Easy scheduling, on time service,great help with letting me know answers to my questions. Thank you for taking care of my warranty work More

by Rewog 1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trent Ireland
Dec 31, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

We are happy to hear the team made your service appointment for warranty work go smoothly and that your questions were addressed. We appreciate this feedback and hope to see you again at Olathe Dodge Chrysler Jeep Ram!

December 29, 2020

They got me in and out. Everyone was super friendly. Overall great experience. Since I once again own a Dodge I hope to forge a great relationship (agn) with Olathe DCJ. More

by Rbriscoe65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Hurla Parts Dept., Jacob Todd
Dec 29, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share! We strive to deliver an efficient service experience, and it is wonderful to hear that this was reflected in our time working with the Olathe Dodge Chrysler Jeep Ram team. Drive safely, and we are looking forward to seeing you again down the road!

December 28, 2020

It was really busy today, but they finished up my oil change, tire rotation and inspection in less time than I expected. I’m always happy with the service that I receive at Olathe Jeep! More

by critterzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Drew
Dec 28, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for coming to Olathe Dodge Chrysler Jeep Ram for your oil change, tire rotation, and inspection! It means a lot to hear that you're consistently happy with our service. Enjoy your week!

December 24, 2020

The staff is very friendly and they do a great job completing the service quickly. They are always willing to help and provide a rental car if the service allows. Great customer satisfaction. More

by Ztsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Dec 24, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this fantastic review of our service team! Providing our customers with a positive experience is our top priority, so we loved reading your feedback. From all of us at Olathe Dodge Chrysler Jeep Ram, thank you for your business and have a happy holiday season!

December 19, 2020

Took vehicle in with a transmission shifting problem was charged almost $400.00 picked up vehicle drove home still has same exact problem and I am $400 lighter in wallet. I’ll let you guys figure out the ra More

by KRITTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackson Blaze
Jan 04, 2021 -

Olathe Dodge Chrysler Jeep RAM responded

As you can imagine, this review is very disappointing to read. We strive to deliver a top-notch service experience, and it is very concerning to hear that you are still having trouble with your vehicle. I understand that you are frustrated, and I would appreciate the chance to speak with you to see if we can straighten things out. I will not be able to gather your contact information from this review, so please give me a call at your earliest convenience. Thank you, Bob Purvis - Service Manager - 913-780-3700

December 09, 2020

Great job as always. They are always friendly. They listened to what service I needed and made sure it was clear. Work was completed timely. More

by lher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Dec 09, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for choosing Olathe Dodge Chrysler Jeep Ram for all of your auto service needs! We are delighted to hear that you can depend on our team for friendly care, every time. Happy travels and we look forward to serving you again!

December 03, 2020

Great service as always. The service area was very busy but well organized and clean. The service technician jumped right on the issue and made sure I was informed along the way. More

by veterans4veterans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the excellent feedback about our Service Department! We really appreciate this feedback about your recent visit and are glad that our team could help resolve your concerns. If any future issues should arise, we will be here to assist you.

December 02, 2020

Great service from the dedicated Fast Lane guest service coordinator and techs. Was in and out quickly. Always enjoy my trips to have service done. More

by dschmidtks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Dec 03, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking a moment to review Olathe Dodge Chrysler Jeep Ram. We strive to deliver a seamless experience and I am glad that came true for you!

December 01, 2020

Not impressed. There was no interaction as to what the recalls were and what work was to be done or how long it would take. In addition my radio is not working as it was before my visit, which will requir More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Todd
Dec 15, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

This doesn't sound like the communicative and knowledgeable service we strive for here, and I would be more than willing to talk about both your visit and your radio. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Bob Purvis - Service Manager - 913-780-3700

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