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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,325 Reviews

2,325 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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September 16, 2020

I. Called they new exactly what the problem was. They were fast and friendly. I will go back for sure. They new what they were doing More

by Walmarttech1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Rubio
Sep 16, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting Olathe Dodge Chrysler Jeep Ram to get the job done! It is fantastic to see that our team took care of you to ensure that you got back on the road safely.

September 15, 2020

Service for our sons 2011 Jeep - we were afraid it needed transmission work. Service contact checked into that prior to replacing an expensive module, which we appreciated. Dropped off last night without a More

by Dryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Ireland
Sep 15, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting Olathe Dodge Chrysler Jeep Ram to get the job done. Our team is committed to taking excellent care of customers, and their vehicles, and I am glad that came through to you!

September 15, 2020

We bought a new Ram2500 Diesel in 2012 to pull our 5th wheel trailer It now has 68000 miles & has lost power & after 3 weeks in their service department they can’t fix it. We are supposed to leave on vaca More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob & Jake the service managers
Sep 29, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

I sincerely apologize for your frustrations. We strive to provide meticulous service so it is disappointing to hear that you are still having issues with your vehicle. I'd like to speak with you regarding your recent experience to better understand your concerns. I won't be able to reach you without a full name. Would you please give me a call? Thank you, Bob Purvis - Service Manager - 913-780-3700

Sep 29, 2020 -

Disappointed responded

Bob, this is George Smith, I think that you are well aware of my frustrations. You apparently don’t have a diesel mechanic all you have is a parts replacer. An independent shop now has the truck & was able to drive it & within a mile or less could feel the issue. He is checking things that apparently your computer can’t see, fuel pressure & flow, checking egr & intake heater that could restrict flow. He knows the Diesel engines it is very obvious by just talking with him. Again I am very disappointed that your dealership sells very expensive vehicles that you cannot service.

September 11, 2020

This is the second truck I have purchased from Olathe Dodge, and have had service performed at a dealership near my home on my first truck with disappointing results. I trust Olathe Dodge and will make t More

by dtblair69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Sep 14, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a review! It is our pleasure to service your vehicle here at Olathe Dodge Chrysler Jeep Ram, and we are so proud that we've earned your trust. We look forward to your next visit!

August 31, 2020

The service department was quick to book me an appointment, notify me of the problem, and give me the cost of the repair. Everyone was friendly and practiced COVID spacing and masks. I would recom More

by Suzysocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Ireland
Aug 31, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review! It was our pleasure to service your vehicle here at Olathe Dodge Chrysler Jeep Ram, and we are proud that we made your experience safe and comfortable during this difficult time. We look forward to your next visit!

August 28, 2020

Easy to work with. Used both body shop and express service. All staff were polite and attentive to my needs. The body shop scheduled my appointment and were ready when I arrived. My repair was suppos More

by llhood2488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Slattery
Aug 28, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to hear that you are so satisfied with your experience at Olathe Dodge Chrysler Jeep Ram! Thank you for sharing and for trusting us with your business. We are wishing you many safe and happy miles and hope to see you again down the road!

August 15, 2020

I’ve been having issues with my Jeep since purchase. Not due to Olathe Dodge, but Jake always tries to make me feel at ease about the situation. He always goes above and beyond to take care of me, my family More

by vikingchic016
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Aug 17, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us this review. We are so glad Jake has provided the exemplary service we pride ourselves on here at Olathe Dodge Chrysler Jeep Ram, and we will certainly let him know that you appreciate his help. If there is anything more we can do to assist you, please don't hesitate to give us a call.

August 12, 2020

The customer service representative, Ryan Brownlee, was very friendly. He greeted me by name when I pulled into the service department and promptly resolved the issue I was having with my truck. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brownlee
Aug 13, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Mike - We love to hear that Ryan earned your five stars with his friendly service. Thank you for trusting us with your truck! We're glad that it's running smoothly after your visit with us at Olathe Dodge Chrysler Jeep Ram.

August 11, 2020

Great service Took my truck in to get an oil change and tire rotation. I had two tires I needed to get mounted and they took care of it. I’d definitely recommend. More

by Jack Boone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Aug 11, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Jack, thank you for the review! It was our pleasure to change your oil and rotate your tires here at Olathe Dodge Chrysler Jeep Ram, and we look forward to your next visit!

July 28, 2020

Great service department. Highly recommend Olathe Dodge Chrysler Jeep Ram. Top notch dependable, fast and professional. This organization is the best in the area. Thanks More

by JJ
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Jul 28, 2020 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to review Olathe Dodge Chrysler Jeep Ram! It is wonderful to hear that your visit with us lived up to our high expectations. We look forward to working with you next time!

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