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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,324 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,324 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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April 12, 2025
Excellent service and communication. The repair was completed in a very timely manner and I felt like I was a priority during my entire visit. Highly recommend servicing your vehicle at The repair was completed in a very timely manner and I felt like I was a priority during my entire visit. Highly recommend servicing your vehicle at this dealership! More
by justinhiles00
Verified Customer
April 10, 2025
Extremely slow. Went in for a scheduled oil change and it took approximately two hours- an hour after they told me it was almost done. When I went to ask if it wou Went in for a scheduled oil change and it took approximately two hours- an hour after they told me it was almost done. When I went to ask if it would be much longer I saw the tech just standing by my running vehicle talking to someone and then it was suddenly ready to go. This service was included with my vehicle purchase but honestly I may not go back for the last included one. I also hate the air filter upsell they pull every time you go in for service. Suggest it up front or include it with the included service contract. It is an absolute waste of time. This dealer is also incapable of answering a phone call. I tried calling to ask a question about service to my other vehicle and go stuck with a bad AI voice to text bot. When it finally gave up and let me through to a "representative" I was passed to an answering machine and my call was never returned. They also re-subscribed me to their marketing texts without my consent. This dealer does everything possible to make sure you don't want to come back. Shannon was friendly and fairly helpful. More
by cjgrady
Employees Worked With
April 08, 2025
I brought my truck in for a tune up and front end check. Upon picking up my truck the drivers door handle was damaged and I was quoted the repair for front suspension parts. I was told they would not repair Upon picking up my truck the drivers door handle was damaged and I was quoted the repair for front suspension parts. I was told they would not repair the damaged door handle until the store manager reached out to me a week later. They agreed to fix the door handle and I approved the suspension quote. They told me if I dropped it off Thursday morning it would be done by the end of the day Friday. I was then called on Friday and told the truck wouldn’t be done until Saturday morning which then turned into Saturday afternoon. When I picked up the truck this time I was charged $700 more dollars then the original quote. More
by kbrown53
Employees Worked With
April 06, 2025
I would give Shannon 10 stars if I could! Always great service. Thank you Shannon! Always great service. Thank you Shannon! More
by AHREN27
Employees Worked With
April 06, 2025
Quick, Brief and Friendly! Awesome to be in and out with ease. Thank you again! Awesome to be in and out with ease. Thank you again! More
by Brock Evans
Employees Worked With
April 06, 2025
Dodge staff failed to disclose a credit card fee. Would of like to know that before having to pay extra $250 and could of move money around my accounts to avoid that. Would of like to know that before having to pay extra $250 and could of move money around my accounts to avoid that. More
by avpilot44
Employees Worked With
April 06, 2025
Had the truck for over a month, spent 4K and the original issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... v issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... voiced my opinions and discontent of the situation clearly before I left and not a single option was offered or suggested for possible resolution. More
by ramexpert5500
Employees Worked With
Other Employees :
Jimmy Stateler, Rick Burt
