Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,429 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Brian is a nice man he deals really well with his customers he helped me twice on my truck. He provides good service Thanks man customers he helped me twice on my truck. He provides good service Thanks man More
They told me the fixed everything and charged $4k. Within 24 hours the engine light came back on. When I took it back to Jeep, they said 'It's unfortunate timing, but we need to take the entire engine Within 24 hours the engine light came back on. When I took it back to Jeep, they said 'It's unfortunate timing, but we need to take the entire engine apart.' This was after it was 'fixed' the first time. Very poor customer service. Asked to speak with service manager, left a voicemail message for him, and finally 3 days later he called, but no follow-up. We will not use this dealership again More
Over time the quality of service has continued to deteriorate and has caused additional frustration that wasn’t present when I began using your dealership back in 2010. I believe the service techs ar deteriorate and has caused additional frustration that wasn’t present when I began using your dealership back in 2010. I believe the service techs are doing there best to assist but as a whole I’m less impressed with the attention to detail and will be considering taking my business to another location. More
Spam email and texts as soon as I gave my contact info to the dealer, offering to buy my car (x2), asking to rate the dealership (x2) asking for follow up concerns (x2). Only car dealer I have ever seen that the dealer, offering to buy my car (x2), asking to rate the dealership (x2) asking for follow up concerns (x2). Only car dealer I have ever seen that charges a fee to customers when they use a credit card. Backup camera software recall was projected to take “at least one day,” with no comp car offered. xxx? I will never do business with this dealership if it can be avoided. More
Can't say enough about the gentleman that helped me Luke. Very friendly, very knowledgeable. and completed the process as he Head Promised. The dealership did a fine job on the work they did. Very friendly, very knowledgeable. and completed the process as he Head Promised. The dealership did a fine job on the work they did. More
Brian was personable & efficient. I trusted him almost immediately. He kept me informed & got my car taken care of quickly. I trusted him almost immediately. He kept me informed & got my car taken care of quickly. More
My service experience was very professional and fast. All work was done well and for something I thought I needed to have done, I was told it wasn’t necessary at this time. What a great way to build cust All work was done well and for something I thought I needed to have done, I was told it wasn’t necessary at this time. What a great way to build customer trust. More
This is the best transaction I have ever had at any dealership ever. By far the best ever dealership ever. By far the best ever More