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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,324 Reviews
Call Service Center (913) 298-8939

2,324 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 26, 2025

Terrible service department. Appointment was at 11am Monday, the vehicle wasn’t looked at until Wednesday. More

by tellis2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Stateler
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March 26, 2025

Perfect, friendly, knowledgeable, helpful, efficient I think they are doing a very good job and will return. More

by djm12489
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
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Mar 26, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

March 26, 2025

Adam was a great service writer. He actually got back with me more than once, acted like he cared & responded to texts! All of these things have become rarities at this dealership ov More

by hats1942
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2025

My 5 year powertrain inspection did not get submitted by Shaw Siegel to my Lifetime Maximum Care service contract provider. Tanner Walker is taking care of getting the inspection filed so can be processed More

by MHANSEN104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
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Mar 26, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Lucas Kay Service Manager 913-780-3700

March 22, 2025

Start/Stop repair still doesn’t operate as designed after returning 3 times for repair More

by clcollins53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Walker
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March 21, 2025

They did a good job. I was listened to and I felt like they understood everything More

by matthewpbohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Matthew: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

March 21, 2025

I dropped my vehicle off with an appointment for warranty and recall work. After 8 days of having my vehicle only 2 hours of work had been completed. More

by vasquez33703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Walker
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March 21, 2025

Excellent service. Luke was very knowable and helpful. Parts and service costs are high and could be less expensive. More

by a.dickinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
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Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

March 21, 2025

Bought jeep from long distance and they were very accommodating on my time for paper work and picking up More

by heath9852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Espitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Hansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Venzor
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Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Heath: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

March 21, 2025

Wasn’t very happy that you wouldn’t take the Mopar oil change package but you have got all kind of mopar service signage. More

by Billyball88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
Report | Print
Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

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