Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,431 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
He was very kind and helpful throughout the process! Next time I come back I will request to work with him again! Next time I come back I will request to work with him again! More
Kendrick is nice but doesn't listen to my needs. He seemed like he doesn't care. I tried to explain everything going on and he was rushing me. I came in thinking I'd get my car diagnosed and fully f He seemed like he doesn't care. I tried to explain everything going on and he was rushing me. I came in thinking I'd get my car diagnosed and fully fixed. I already paid my $200 deductible, then another $300+ just for an oil change, tire rotate and balanced, and windshield washer fixed, but my car wasn't aligned and asked me to bring it back to get two sensors that is another few hundred. Probably expecting another $200 deductible. I cannot be without my car to keep dropping it o f f. That's why we are purchasing it, because my old suv is no good. We pat too much in payments to be charged our body parts to repair. Just maintenance upkeep is too expensive to take to your dealership. Life is too hard already. We're not rich. More
Wasn't keen on sharing any details regarding my vehicle with me. Very disappointed with the services provided with me. Very disappointed with the services provided More
We were told one thing and that didn't happen. For us to leave our vehicle on site for two weeks just to be looked at is unacceptable. For us to leave our vehicle on site for two weeks just to be looked at is unacceptable. More
Brian did great at communicating and keeping me in the loop. However the initial appt that I called in to make, the dealership scheduled me on a day it was actually closed. Didn’t know that until I arrive loop. However the initial appt that I called in to make, the dealership scheduled me on a day it was actually closed. Didn’t know that until I arrived to drop it off. This was my first time using the dealership. At my appointment the second try was given a turn around time that ended up being double the original time and “promise date”. More
The dealership is always clean and organized. The staff is consistently friendly and helpful, and the services are reasonably priced. The staff is consistently friendly and helpful, and the services are reasonably priced. More
Shawn Dearing was great! I was very happy with his responsiveness. Very good at customer service. I was very happy with his responsiveness. Very good at customer service. More
Brought my 2014 Ram 1500 in for service. They fixed my truck and did not even charge me because it was a ground issue they fixed easily. Wow! I was expecting to pay a lot of money and I They fixed my truck and did not even charge me because it was a ground issue they fixed easily. Wow! I was expecting to pay a lot of money and I paid nothing and had a great customer experience from start to finish. More