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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,431 Reviews

2,431 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 21, 2025

He was very kind and helpful throughout the process! Next time I come back I will request to work with him again! More

by RebeccaR
Recommend Dealer
Yes
Employees Worked With
Triston Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Triston Henry
Jun 21, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lucas Kay Service Manager 913-780-3700

June 21, 2025

Kendrick is nice but doesn't listen to my needs. He seemed like he doesn't care. I tried to explain everything going on and he was rushing me. I came in thinking I'd get my car diagnosed and fully f More

by samuelkennedy011
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No clue who worked on it.
June 20, 2025

Wasn't keen on sharing any details regarding my vehicle with me. Very disappointed with the services provided More

by mjuricek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Eckard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Garies
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

We were told one thing and that didn't happen. For us to leave our vehicle on site for two weeks just to be looked at is unacceptable. More

by jcoxhpi
Recommend Dealer
No
Employees Worked With
Michael Eckard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eckard
Jun 24, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lucas Kay Service Manager 913-780-3700

June 20, 2025

Brian did great at communicating and keeping me in the loop. However the initial appt that I called in to make, the dealership scheduled me on a day it was actually closed. Didn’t know that until I arrive More

by Lnivancic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

June 20, 2025

Asked all the scenarios to completing the service work. Talked to me 3 times to verify the work. It came out 100% great! More

by Adriennejohnson860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson service advisor
Jun 20, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

June 19, 2025

Setting up an appointment was easy through the app. Team was courteous and vehicle service went smoothly. More

by chasev_10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

June 18, 2025

The dealership is always clean and organized. The staff is consistently friendly and helpful, and the services are reasonably priced. More

by ALSNELLER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

June 18, 2025

Shawn Dearing was great! I was very happy with his responsiveness. Very good at customer service. More

by AHREN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

June 17, 2025

Brought my 2014 Ram 1500 in for service. They fixed my truck and did not even charge me because it was a ground issue they fixed easily. Wow! I was expecting to pay a lot of money and I More

by ma243y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

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