Olathe Dodge Chrysler Jeep RAM - Service Center

It was an average experience at a dealership nothing great. Made my own appointment online. great. Made my own appointment online. More

Josh was great. I was in and out of the shop within 40 minutes that morning. I was in and out of the shop within 40 minutes that morning. More

The dealership is always polite and takes care of me quickly. I never have any maintenance issues at this dealership quickly. I never have any maintenance issues at this dealership More

Terrible experience. I would never use ODJ. Still getting the run around and no return calls. I would never use ODJ. Still getting the run around and no return calls. More

I have had a horrible experience. I brought my Jeep in last month and had brake work done that didn't need to be done. After that didn't fix the problem I brought it back in to find I brought my Jeep in last month and had brake work done that didn't need to be done. After that didn't fix the problem I brought it back in to find out the brake lines were leaking. While it was there the ignition switch broke off. I was quoted $1200 to fix it. I declined service. I have tried to come in 3 different times to pick up my Jeep and each time I get a different response that it is not ready or it needs something else done. I was told my the service manager last week they would have it ready and I could drive it home. On Friday he said there was a miscommunication and it was going to cost $300 or I could have it towed. I left him a voicemail to call me back and crickets. This has been the typical response of this service department. Just ignore me and I assume they hope it goes away. I will never recommend this dealership for service or purchase of vehicles. More

Josh was GREAT but to charge a 3% surcharge for CC's is bush league especially when that news is delivered AFTER the service was complete.. Big money? No. But certainly something that will lead me to co bush league especially when that news is delivered AFTER the service was complete.. Big money? No. But certainly something that will lead me to consider other places in the future. More

Josh has been so awesome and accommodating! I really appreciate all the communication and excellent customer service! I really appreciate all the communication and excellent customer service! More

Everybody in the dealership seems very professional and passionate on taking care of their customers. passionate on taking care of their customers. More

Poor, false/incorrect repairs, horrible customer service. Don't recommend to anyone. Don't waste your money. Don't recommend to anyone. Don't waste your money. More

Appointment set over 2 weeks in advance. Simple warranty issue and coolant flush. Hours later told they would need the car another day since they were backed up. Now, 2 days without my ca Simple warranty issue and coolant flush. Hours later told they would need the car another day since they were backed up. Now, 2 days without my car. That should have been communicated when car was dropped off. Also, surcharge for a credit card was not communicated. More