Olathe Toyota

From the outset to purchase the new car, the folks at Olathe Toyota were wonderful. They were very fair in their offer on my trade as well as the price of the new car with never putting any pressure on Olathe Toyota were wonderful. They were very fair in their offer on my trade as well as the price of the new car with never putting any pressure on us to purchase. They walked us through the new car and all its options, helped get the blue tooth set up and explained the possibility of addtional products for the car with out any pushiness or pressure to purchase them. They made buying a new vehicle pleasurable and exciting. We love our new Toyota Camry. More

Brian helped me get into a used toyota tundra. My goal was to get out of my current car and back into a truck. Over all Brian was successful in doing so. I think the overall price, including interest, t was to get out of my current car and back into a truck. Over all Brian was successful in doing so. I think the overall price, including interest, there could have been a better deal. Also, it was nice getting some numbers up front and quickly, however once the buying process actually started, it was drawn out, over 4 hours the 1st day and 2nd day 2 hours. But overall I am happy with Olathe Toyota. More

All people I came in contact with were professional and very pleasant. bob Tucker was fabulous and I will recommend him and this dealership to anyone that is looking for a vehicle. This is the second veh very pleasant. bob Tucker was fabulous and I will recommend him and this dealership to anyone that is looking for a vehicle. This is the second vehicle that I have purchased from this dealership and I will stick with them. More

from the time I walked in, the sales, financing, and everything was great! My sales guy knew the scion...and my financing was a breeze and even got me a rebate! everything was great! My sales guy knew the scion...and my financing was a breeze and even got me a rebate! More

Car buying experience was very easy and low pressure. I had a variety of questions regarding three separate vehicle models and my questions were answered in an up front and factual manner. When I needed i had a variety of questions regarding three separate vehicle models and my questions were answered in an up front and factual manner. When I needed information or wanted a test drive, someone was available to handle it and when I just wanted to look things over on my own I was left alone to sit in the vehicle and look things over and talk about them with my wife. This made the overall experience a very simple and comfortable one for me. More

We checked around online for SUVs and were looking at a Highlander as one option. Not only were we impressed with the vehicle itself, but we enjoyed our experience at Olathe Toyota. We were never pressur Highlander as one option. Not only were we impressed with the vehicle itself, but we enjoyed our experience at Olathe Toyota. We were never pressured by the salesman we worked with. He was very helpful, and respectful - even to our energetic boys! The rest of the team that we worked with were very easy to work with. Everyone simply wanted to make sure that we had a good experience. I've worked with a lot of salespeople over the years, and everything was above my expectations. More

I bought 2 new cars from Olathe Toyota. One of my brand new car got involved in accident. I got it repaired from other Toyota dealer as Olathe Toyota does not have body shop. When I wanted to trade in the new car got involved in accident. I got it repaired from other Toyota dealer as Olathe Toyota does not have body shop. When I wanted to trade in the car involved in accident, they are giving me $10K (KBB value of non-accident is $22K). When asked in writing so that I can use it with Insurance company and trade in the car for $10K. They guy refused to give me in writing saying that he does not have time if I use the paper for litigation. He does not have time for his old customer? I think he just wanted to get a huge profit by offering very low price. Bad customer service. They definitely have lost a repeat customer. More

If you are going to buy a car or truck this needs to be your only stop. Its a fantastic place. From the moment you get there and from then on. The service is next to none. They are friendly and make you fe your only stop. Its a fantastic place. From the moment you get there and from then on. The service is next to none. They are friendly and make you feel like family. More

Bob and Kelly both have made our Prius purchase such a pleasant experience! They were knowledgeable, friendly, low-pressure and fair, and we strongly believe in the great value of Toyota! We're sold! pleasant experience! They were knowledgeable, friendly, low-pressure and fair, and we strongly believe in the great value of Toyota! We're sold! Teri & Brian Kurtz (proud owners of four Toyotas!) More

After working with this dealership for hours unsuccessfully, we left without purchasing a vehicle but feeling like our sales rep, Leroy, had been extremely courteous and easy to work with. I to unsuccessfully, we left without purchasing a vehicle but feeling like our sales rep, Leroy, had been extremely courteous and easy to work with. I told him that although we weren't making the purchase that day we would be happy to buy a car from him. That is still true. Leroy did an excellent sales job and was the most friendly of the sales people I met with as I test drove many other models in this class of SUV. However, upon leaving Olathe Toyota, we discovered that the business manager, who personally came out during the negotiations to assure us that there was absolutely no 2011 inventory remaining of the make and model we wanted, had lied. I was livid! They led us to believe we had missed the window for closeout 2011 inventory. Not only that, but we were unable to display inventory from other area dealerships on our phones while inside the dealership! Very deceptive. I found this to be an unfair business practice since there obviously were vehicles that matched our requirements close by. I am now driving it. And, let me be clear, it is the exact same make and model with the exact same features, not a lesser vehicle, that we settled upon. The dealership lured us in with favorable trade in promises and 0% financing on our vehicle model only to have NO inventory on hand. Instead they pushed us to buy the 2012 model at a higher interest rate and lower trade in. I believe this is known as a bait and switch business practice. I will never do business with this dealership nor recommend it. If you want quality service and fair prices, go to Legends Toyota. Ask for JaVan Clayton. You won't be disappointed. More