Olathe Toyota

The actual sale of the vehicle on July 9 was the best and most simple experience ever. Cheetos was great to work with, no pressure and very helpful. Even the financing side of the purchase was not too bad. most simple experience ever. Cheetos was great to work with, no pressure and very helpful. Even the financing side of the purchase was not too bad. However once I signed on the dotted line, it went downhill from there. We were told at receiving to go purchase new wiper blades since the vehicle needed them and it was not a Toyoto. All we had to do was bring the receipt back to get our money. Little did they tell us that it would take 10 days just to get our $24 back. The closing paperwork has been even worse to get. It has been 22 days and multiple phone calls and I still do not have the paperwork to pay the sales tax or title the vehicle. There have been promises to call me back, supposed post cards that must have gotten lost in the mail, and many excuses. Finally on August 2 I am finally told that my paperwork is ready for me to pick up. I was very excited about the experience until I walked out the door. Now I truly doubt that I will subject my friends and family to such poor customer service. More

I was very happy with the sales person that I dealt with and the effort he and your dealership went to in finding the exact model and color car I was looking for. and the effort he and your dealership went to in finding the exact model and color car I was looking for. More

Daniel is the best sales guy. Everything about my experience with Toyta was wonderful. I especially like how my car has a life time warrenty on the engine and transmittion. experience with Toyta was wonderful. I especially like how my car has a life time warrenty on the engine and transmittion. More

It was a nice and smooth experience and I will not cringe next time I go to buy a new car. I look forward to doing business with them again in the future. next time I go to buy a new car. I look forward to doing business with them again in the future. More

This was the best experience I have ever had when buying a car. From the minute I stepped on the lot I never felt pressured and I felt that I was being listened to. William was great and was very easy to wo a car. From the minute I stepped on the lot I never felt pressured and I felt that I was being listened to. William was great and was very easy to work with. I had a bad experience at another dealership and Olathe Toyota met my needs and then some. I highly recommend the team over at Olathe for your next car. More

We have dealt with this dealer for 9 years and have never experienced any problem at all. Having had a variety of cars over our 60 years (Ford, Chev., Olds., Crysler), we have found that Toyota surpasses a experienced any problem at all. Having had a variety of cars over our 60 years (Ford, Chev., Olds., Crysler), we have found that Toyota surpasses all of the others we have owned in not only quality, but economy and comfort. This dealer is the best one we have worked with and will continue to do so. More

William was not a stereotypical car salesman. He listened and helped us find the car we wanted at a price we wanted to pay. I appreciate tha fact that there were no games, just good honest salesmanship. K and helped us find the car we wanted at a price we wanted to pay. I appreciate tha fact that there were no games, just good honest salesmanship. Kim explained all we needed to know about the function of the new car. I would definitely recommend this dealership. More

This was absolutely the easiest car I have ever purchased. My daughter helped me and we did something really new to me by researching online and then submitting an offer online. From the time we purchased. My daughter helped me and we did something really new to me by researching online and then submitting an offer online. From the time we submitted my offer the Olathe dealership was phenomenal! They found two options for me one of which was lower cost than what I offered for a nicer package on the Camry Hybrid!! From the salesman to Kim who taught us how to use the smart car stuff to the finance man to the service department who serviced my older Camry while we purchased my new one to the GM who made several stops to check on us throughout the process. What a wonderful experience!! I highly recommend this dealership and all the great people who worked to get me into my new Camry Hybrid!! More

I bought a new car from Aubri at Olathe Toyota last week, and I can tell you that I'm really happy. There was a little problem with my paperwork today, but they were so cool about it when they called that I and I can tell you that I'm really happy. There was a little problem with my paperwork today, but they were so cool about it when they called that I was happy to come back and take care of it. Aubri was nice and offered me a free tank of gas for my trouble (a big deal since gas is so expensive today). I will definitely be coming back to Olathe for all my oil changes and I will recommend them to everyone too. More

My experience with Olathe Toyota was so horrible that I ended up walking out and driving 210 miles away to do business elsewhere!Their staff was completely rude and their method of doing business is comple ended up walking out and driving 210 miles away to do business elsewhere!Their staff was completely rude and their method of doing business is completely unethical! Don't waste your time like we did, they completely consumed 4 days of our time playing games and toying with us and the end result was being insulted, cursed at and screamed at by Casey Williams (a manager with Olathe Toyota)!We aren't the only victims of this dealership, there are many, many more so head my warning and don't become a victim yourself! More