Old Orchard Nissan

I have purchase several cars from Martin Nissan. I have also used their service department. The staff has always been friendly and efficient. Dario Cardella has guided me through the purchase or lease of also used their service department. The staff has always been friendly and efficient. Dario Cardella has guided me through the purchase or lease of several Nissan Rogues. He has been kind, patient, respectful. He has listened attentively and been reassuring as I was asking questions and trying to come to a decision. I am currently leasing a new 2021 Rogue. Dario has gladly tutored my through the nuances of this new vehicle. I very much appreciate Dario and will certainly recommend him and Martiin Nissan to friends. More

Friendly customer service. Reliable, on time. Great communication with customers. Compatible prices. Satisfaction guaranteed. Recommend. communication with customers. Compatible prices. Satisfaction guaranteed. Recommend. More

I got my regular maintenance oil and tire rotation. When I got in my vehicle I noticed a part on the passenger seat. I called them when I got home and text them a picture of the part. I was told it was my r I got in my vehicle I noticed a part on the passenger seat. I called them when I got home and text them a picture of the part. I was told it was my radio antenna that they took off when they washed my car. Well it should have been put back on after they washed my car. He said I could come back and they could put it on. I told him that was a great inconvenience . I could not put it on because it was at the top of my car and I'm not tall enough to do it . So I had to get a step ladder and put on my self. In order come back it would have taken me 30 minutes there and 30 minutes back. I was very irritated by this incident. More

Nice people and very fast but the car I bought had an engine light on next day. They took care of it took them two weeks but they did give me a rental. I also notice they didn’t give me full car-fax unti engine light on next day. They took care of it took them two weeks but they did give me a rental. I also notice they didn’t give me full car-fax until I signed all the papers. I also asked them to check my back charger port and they never did. But they are friendly and helpful with purchasing. I also found rust under and in the doors of my car the next day but I didn’t bring it to their attention I’ll just pay to get those things fixed. More

Excellent customer service. The service team kept me well informed the entire time my car was in their shop. Highly recommend! informed the entire time my car was in their shop. Highly recommend! More

Great service always Daniel is always so great at communicating and on time! We are 100% happy with our car and the great customer service! communicating and on time! We are 100% happy with our car and the great customer service! More

There was frustration from the rep that wasn’t directed at me because my vehicle is a fleet vehicle. Fleet transactions are a hassle to get approved. That vibe was clearly felt for me as a client. Besides at me because my vehicle is a fleet vehicle. Fleet transactions are a hassle to get approved. That vibe was clearly felt for me as a client. Besides check-in, the overall process and service was fine. More

We have spent 3 weeks searching for the perfect car and at almost every dealership we were treated like it should be our honor to shop there. When we arrived at Martin, Dario immediately came up and addre at almost every dealership we were treated like it should be our honor to shop there. When we arrived at Martin, Dario immediately came up and addressed us by name and treated my daughter like she was the customer (It is her car). He was friendly, professional and knowledgeable and after the test drive, gave us time to discuss. There was absolutely no pressure and no hard sale. Julia the Internet manager also came over to introduce herself. The whole process was quick and easy and then wrapped up by their outstanding finance manager Chris. Everyone throughout the dealership was very friendly! I will be honest, the next vehicle we purchase, I know where we are going to start. Yes, it was a little drive but totally worth it. I would highly recommend Martin and Dario! More