Open Road BMW of Roxbury

Flawless Buying Experience Nick D has been my salesperson for the past two vehicles and he has been outstanding. I will continue to keep my business with Roxbury BMW because of Nick D has been my salesperson for the past two vehicles and he has been outstanding. I will continue to keep my business with Roxbury BMW because of people like Nick. More

Excellent buying experience Nick was my salesperson and handled all the details from the test drives,the pricing and the delivery of the car. He has an excellent knowledge of BM Nick was my salesperson and handled all the details from the test drives,the pricing and the delivery of the car. He has an excellent knowledge of BMWs and their features and was able to provide me accurate answers to all my questions. He is easy to work with and made the buying experience very pleasant. More

Nicole is the best service advisor Nicole is a true professional. She always makes the service experience pleasant. She follows up and responds to inquiries in a timely manner. Alway Nicole is a true professional. She always makes the service experience pleasant. She follows up and responds to inquiries in a timely manner. Always personable. More

Easy, efficient, perfect transaction I worked with Nick and must say that the experience was relatively effortless. They had a car I was interested in (2018 M5) and I made all my arrange I worked with Nick and must say that the experience was relatively effortless. They had a car I was interested in (2018 M5) and I made all my arrangements with Nick over the phone to purchase the car. Upon arriving to the dealer the car was ready to go, all the paperwork was in order and there were no hidden fees in addition to what we had discussed. I was in an out with my new car in about an hour. Fantastic experience. More

Run Away From This Place After such a horrible experience had to leave a message for owner or General Manager Went to roxbury BMW to lease a vehicle for my family. Was met After such a horrible experience had to leave a message for owner or General Manager Went to roxbury BMW to lease a vehicle for my family. Was met by the most rude salesman we have ever met. His name is Greg isola. After refusing to test drive us in the car we came to look at Greg brought us to his desk where he began to throw his insults our way. My daughter mentioned there was an ad online for a specific lease price. Greg began basically harassing us saying we will never get that price and we are going to need a lot of money down. My daughter said Ok, how much would we need to give you?. Greg did not know and had to go to someone else to ask which made him very angry and he said and i quote "When are indians going to learn how to negotiate correctly"? Well Greg I apologize but we are from Pakistan, get it right next time you racist. Was able to go to Park ave BMW and get our car the same day. My advice to the owner of Roxbury BMW is to throw Greg out in the street with the other angry old racists. More

Great Car Buying Experience Purchased a new BMW X3 and was very happy working with Nick at BMW of Roxbury. He reached out to me shortly after I inquired online about purchasing Purchased a new BMW X3 and was very happy working with Nick at BMW of Roxbury. He reached out to me shortly after I inquired online about purchasing a new vehicle and he was very knowledgeable and great to work with. I would highly recommend this dealership. More

Perfect Experience This is my first BMW. I went in with a bias. I was met with friendliness and professionalism. Nick delivered the perfect car buying experience and This is my first BMW. I went in with a bias. I was met with friendliness and professionalism. Nick delivered the perfect car buying experience and Andrzej did a phenomenal job offering what he thought I would benefit from. He wasn’t pushy and he was very different from all other finance managers that I’ve dealt with. I love my new car, I loved the experience provided by Alex, Andrzej and the entire BMW of Roxbury crew! I highly recommend them! More

Excellent Service Every time! Nick is the best, a true pleasure to work with. Nick was able to understand my needs and provided me with several different options, couldn't of ask Nick is the best, a true pleasure to work with. Nick was able to understand my needs and provided me with several different options, couldn't of ask for anything more! Nick is a true professional, and this is why I am a returning customer. In addition, the Finance Manager, Andrezel, was very professional, and extremely knowledgeable on the different warranties, and insurance options available while understanding my financial concerns. Whether new or used BMW of Roxbury is the BEST place to go when looking for your next car. Keep up the GOOD work! More

Best car buying experience ever If I have to think back on my car buying experience for multiple cars I have bought over the last 20 years in 3 different states, that includes all th If I have to think back on my car buying experience for multiple cars I have bought over the last 20 years in 3 different states, that includes all the dealerships I have visited recently for the car I just bought, this has been my best experience so far. Nick and his manager were honest, upfront, trustworthy and best of all responsive to all questions and requirements that me and my family had. We got a great deal and experienced a friendly and relaxed environment in the dealership - not something I encounter in most dealerships. More

Quick and easy I can say I had a very good experience. I saw a car online, walked right in and was assisted automatically. I was assigned to Nick, who I can say wa I can say I had a very good experience. I saw a car online, walked right in and was assisted automatically. I was assigned to Nick, who I can say was very helpful on buying my first car! highly recommend. Took the car out for a test drive, was shown the specs of the car. Overall, he was very helpful and taught me everything I needed to know about the car More