Orange Buick GMC
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Rod was friendly, courteous and very thorough. He was never in a rush; spent quite a bit of time with us to make sure that we were fully familiar with the car. never in a rush; spent quite a bit of time with us to make sure that we were fully familiar with the car. More
Normally i have only provided 5 star rating when Jake was my Service Manager, after he retired I have had three others Ian was great but had departed, the other on was less than desirable and Nelson did not my Service Manager, after he retired I have had three others Ian was great but had departed, the other on was less than desirable and Nelson did not do his homework when it came to reviewing what was required maintenance on my vehicle. I had the transmission recall which flushed and took care of that service at the 70K mark and just had the cabin filter replaced. Jake always knew what was accomplished with my vehicle as I have all the maintenance accomplished at your service department. I expect my service manager to tell me what my vehicle need and had researched what had been done before coming to me. I will continue to come there but am switching to Robert who I know will provide me with the best Service just like Jake had! It is very hard when one had the Best and then have to compare. Robert seems to be in the same lines as Jake and I will stick with Robert More
I was very disappointed with the service level. First the vehicle that I looked at was listed as brand new and only 8 to 10 miles, when I got there it had been used as a demo unit and had 3,125 miles (far fr vehicle that I looked at was listed as brand new and only 8 to 10 miles, when I got there it had been used as a demo unit and had 3,125 miles (far from new). So on the website the mileage was wrong, it was actually a used vehicle. Then when I inspected the vehicle (because it was used) had damage on the back bumper, which they acknowledged and said they would repair. They call me a week after I took delivery, I then brought the vehicle in for the repair and the collision division did not know what needed to be repaired, and they had to order a part to repair so I had to come back AGAIN! There was also issues with the trade in negotiation that displeased me. I bought the vehicle but have been regretting the experience since, you do a major purchase only to have it ruined by the process! More
Very satisfied with the work that was performed on my vehicle. Thank you Nelson for your great customer service and for your punctual updates on the vehicle vehicle. Thank you Nelson for your great customer service and for your punctual updates on the vehicle More
Glenn was very professional and helpful to take a short time to get the headlight bulb changed. I came in early but he assisted me like right away and if he is available I will use him as my service repre time to get the headlight bulb changed. I came in early but he assisted me like right away and if he is available I will use him as my service representative the next time I need something for my car. Thanks to Glenn. More
Staff was friendly upon arrival. The service I requested was performed quickly and met my expectations. Thanks goes to my service writer who kept me advised as service was being completed. was performed quickly and met my expectations. Thanks goes to my service writer who kept me advised as service was being completed. More
Great experience. Quick and handled the details on the phone. sent the paperwork via docusign and delivered the car same day. second car we’ve gotten from Chris at your dealership and we will refer you g phone. sent the paperwork via docusign and delivered the car same day. second car we’ve gotten from Chris at your dealership and we will refer you guys for sure More
Ruben was very professional and courteous. He presented my options clearly and completely. He was knowledgeable and seemed genuinely concerned for my safety. I was pleased. my options clearly and completely. He was knowledgeable and seemed genuinely concerned for my safety. I was pleased. More
Staff was very friendly and helpful! They identified the issue with my car and fixed it quickly. Very clean and organized. I was very pleased with my experience and will be back in the future. issue with my car and fixed it quickly. Very clean and organized. I was very pleased with my experience and will be back in the future. More
Staff was very friendly and helpful! The sales team was welcoming and took the time to ensure I was comfortable with my new vehicle purchase. welcoming and took the time to ensure I was comfortable with my new vehicle purchase. More